Strategic Growth & Operations Manager
West Malling, KEN, GB
Our Marketplace team at our HQ in Kent is on the search for a Strategic Growth & Operations Manager to take the lead on Operations and Growth Initiatives in the UK, USA and Europe. This is a brand-new role in this team, where the role holder will lead the growth and sales operations programs for Watchfinder’s Global Market drive YOY growth.
We are searching for someone who has prior experience of developing and leading projects across business development, ecommerce and operations. You will possess strengths in project management, cross communication and obtaining buy-in from your peers. This opportunity will give you variety, and an opportunity to make a real impact on the evolution of the Watchfinder Marketplace.
How will you make an impact?
- Identify and develop Growth and Marketplace initiatives for 3P Sellers to grow revenue across a portfolio of digital platforms; the Watchfinder Marketplace and enhanced by partnerships and external platform integrations
- Analyse Marketplace performance data and summarize causes and opportunities to create continues improvement and revenue growth
- Develop and leverage existing internal and external relationships to prioritize Marketplace feature development to improve customer experience and drive growth.
- Leverage technology and ecommerce trends and create products and feature recommendations to prepare for future needs
- Identify, own and drive operational improvements, define the operational improvement strategy and implement / drive tangible improvements; short term (hands-on), midterm (drive growth), long term (envision future of Marketplace)
How will you experience success with us?
- Prior experience of leading projects within a business development, e-commerce, marketplace or consulting environment.
- Passionate about process improvement, driving efficiency and leading transformative projects.
- Passionate about the luxury industry, with a curiosity of the Certified Pre-Owned (CPO) industry. (Nice to have, not essential).
- A strong communicator, confident to deliver messaging and an influencer.
- Expertise with using data to drive decision making. Highly comfortable with data and conducting analysis.
- You’re happy to roll your sleeves up, find ways to overcome obstacles, and learn more every day.
- The ability to think strategically while driving immediate execution
Your Interview Journey
Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future career objectives.
We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory.
Recognizing we are all different, if you need us to adapt the process, please get in touch via recruitment@Watchfinder.co.uk.
1st Stage – After your application has been selected, our Talent team will reach out to you within two weeks to conduct an introductory call.
2nd Stage – Video / in-person interview with a member of the Marketplace Team
3rd Stage – Video/In-Person Interview with the Chief Growth Officer.
How do we keep you smiling?
We are a great team at HQ, you will work alongside some of the most passionate people about Watches and technology.
We have a generous benefits scheme, including discounts and healthcare packages.
The chance to join a thriving business that is taking strides to introduce our product globally.
Our Benefits & Incentives
As well as a competitive salary we also offer a great benefits package:
Private healthcare and dental
Competitive pension scheme
Holiday scheme – Increasing annual leave.
Cycle to work scheme.
Employee Assistant programme
Income Protection
Life Assurance
Extensive group discounts
Our Values
Caring
Demonstrating empathy and respect for the people around us, the work we do and the business we are part of.
Pioneering
Finding new and innovative ways to adapt and improve the ways we operate and the service(s) we provide.
Outstanding
Ensuring that the very highest standards are delivered across every facet of our business - internally and externally. Bringing excellence in everything we do, every time.