Reference Code:  68745

Senior IT Engineer


West Malling, KEN, GB


Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.

Join Watchfinder and build your career today!



Technology and infrastructure are at the heart of our business and key to Watchfinder’s continued international growth & expansion. This opportunity is part of the IT Infrastructure team which is responsible for Watchfinder’s entire IT infrastructure.


This Senior IT Engineer (3rd Line) will involve working on a wide variety of infrastructure projects (Cloud Based solutions) where the successful candidate will take complete ownership from initial conception phase, through to planning, documenting, testing, and implementation. These projects can range from new location launches, new policy creations and Group Policies.


You will also be required to occasionally help with day-to-day support of the service desk, providing training and sharing insights from the projects/new releases and updates.


Through outstanding communication you’ll effectively manage stakeholders, both internally and externally, and be passionate when it comes to collaborating with the wider team to support.


“This is an exciting time to join Watchfinder and be a part of a hardworking and energetic team.  You will play an important part in improving our existing configurations, whilst working on exciting new projects as our company continues its growth”.   – Kevin Cannon – IT Operations Manager


How will you make an impact?

  • Take ownership of escalated service desk tickets and work proactively to find a resolution
  • Administer and maintain existing corporate IT infrastructure, including Microsoft technologies including but not limited to - Azure Active Directory, Autopilot, Intune, M365, Teams, SharePoint, and OneDrive
  • Maintain & update technical documentation for all systems (hardware and software)
  • Producing technical documentation for both projects and problem resolutions
  • Be willing to assist with mentoring responsibilities towards junior members of staffing
  • Building and supporting Cisco Meraki networks
  • Managing LAN\WAN technologies
  • Monitor and troubleshoot networking issues



How will you experience success with us?

Technical Skills

  • Experience and detailed knowledge of Microsoft Intune, setting up configuration and compliance policies, including MDM and MAM polices
  • Experience and detailed knowledge of Microsoft Azure
  • Experience and detailed knowledge of Microsoft 365 Defender
  • Experience and detailed knowledge of Cisco Meraki
  • Excellent knowledge and experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs
  • Excellent knowledge of cloud-based services such as Autopilot, M365, Teams, SharePoint, and OneDrive
  • Good knowledge of VOIP
  • Project Management experience



About you...

  • A strong troubleshooting ability: being able to comprehensively break down problems into clear, manageable tasks is key.
  • Enthusiasm for sharing knowledge and working as part of a close-knit team.
  • An ability to sometimes work relatively independently within our busy IT team.
  • Excellent communication and explanation skills with the ability to engage with varied teams on telephone and on-site. Being able to translate technical information to non-technical professionals is important.
  • Committed to improving technical knowledge, including keeping up with industry trends, new technologies and best practices



How do we keep you smiling?

This exciting position will give you the opportunity to be part of a dynamic and friendly team. You will experience what it’s like to work within a rapidly growing international business, that genuinely cares about your personal and professional development.

On top of this we offer a competitive salary and benefits package which includes:

  • Private healthcare and dental
  • Competitive pension scheme
  • Season ticket loan
  • Holiday scheme
  • Cycle to work scheme
  • Employee Assistant programme
  • Extensive group discounts


Your journey with us... 

1st Stage – After your application has been selected, our Talent team will reach out to you within two weeks to conduct and introductory call

2nd Stage – Interview with the Department Manager and Technical Test to be completed in parallel

3rd Stage – Final Interview with Department Manager & HR Representative.