Reference Code:  48645

Dispatch Administrator


West Malling, KEN, GB

Fixed Term

Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.

Join Watchfinder and build your career today!



How will you make an impact?


This exciting opportunity will see you become an integral part of the business where you will join our newly created team that is responsible for our home collections service at Watchfinder.


Working closely with our Purchasing, Sales and Logistics teams you will receive collections requests from customers, distribute packaging and liaise with customers from point of collection to when goods are received at Head Office.


Using expert organisation skills, you will track all collections, ensuring that every watch is accounted for whilst providing an unrivalled service to our customers.


This opportunity will suit somebody who takes great pride in their work and can execute their set goals in a timely and efficient manner.


How will you experience success with us?


We believe in working collaboratively as a team and your contributions will assist in the continued growth of the business.

  • Take customer requests for packages from Purchasing and Sales teams.
  • Distribute packaging to customers.
  • Liaise with customers once a collection time has been requested.
  • Work with couriers to book in and track all collections from point of customer to when goods are received at Head Office. 
  • Provide customer support for any enquiries or issues raised.
  • Ensure that every watch is accounted for, updating all customer and watch details on our systems in a timely and efficient manner.


How do we keep you smiling?


This exciting position will give you the opportunity to be part of a newly created team at Watchfinder where you will be able to make a real difference!


Working as part of a dynamic and friendly team you will experience what it’s like to work within a rapidly growing international business, that genuinely cares about your personal and professional development.


On top of this we offer a competitive salary and benefits package which includes:

  • Private healthcare and dental
  • Competitive pension scheme
  • Season ticket loan
  • Holiday scheme
  • Cycle to work scheme
  • Employee Assistant programme
  • Extensive group discounts
  • Free Shuttle Bus from West Malling station to our HQ in Kings Hill


Your journey with us


1st Stage – Screening call with the Watchfinder Talent Team

2nd Stage – Video interview with the Talent Team and Head of International Logistics

3rd Stage – Meet with the team at HQ and undertake some of the daily responsibilities within the position, giving you the opportunity to sample a day in the life of a Collections Administrator at Watchfinder