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Code de référence:  61043

Junior Online Sales

Watchfinder

PARIS, 75, FR

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Pourquoi Watchfinder? Depuis sa création en 2002, Watchfinder & Co. est devenu le plus grand revendeur de montres de luxe d’occasion. Avec plus de 5.850 montres disponibles parmi plus de 50 marques dont Rolex, Omega et IWC, des boutiques à travers tout le Royaume-Uni et désormais en France, et un centre de service agréé par les maisons horlogères, il n’existe pas de meilleur endroit pour trouver votre prochaine montre de luxe.  Depuis le rachat du groupe Richemont en 2018, la France est le premier pays d’expansion internationale. Participez au développement de ce projet novateur, dynamique afin d’assurer le succès de l’ouverture de notre première boutique parisienne !

Where we began…

Watchfinder is one of the world's leading pre-owned watch retailers, catering to the needs of over 8 million visitors every year both online and in store. With over twenty years' experience, Watchfinder continues to innovate and redefine the market for pre-owned watches, tirelessly developing new and exciting ways for customers to buy, sell and interact with pre-owned watches from over fifty different brands.

If you are looking to join a young and dynamic team, ready to overcome an exciting challenge in the watch industry, this is a rare opportunity to join the Watchfinder France team. You are a dedicated, enthusiastic and intuitive person, Watchfinder could well be the company for you!

 

Role Insight

We’re looking for people to join the Watchfinder team that want to work in a fun and unique company, which takes pride in its exemplary customer service ratings.

Due to continued expansion, Watchfinder are currently seeking a Junior Online Sales to join our busy Online Sales department.

You'd be part of an exciting new venture, the development of our French entity! You'll assist our two senior salespersons for all enquiries and sales that are generated via the website / incoming call / social media from support to our paris boutique.

You're smart, flexible, and intuitive- a good reader of people and situations. You're diligent, well organised, commercially astute and know what a sales process is.

 

With your good relationship building skills, exceptional customer service ability; your one-time customer will become repeat clients. As your client base grows, so shall you...

 

Duties will include, but not limited to:

  • Contacting customers via telephone and email to respond to enquiries submitted via our website
  • Support customers from the beginning to end of the sales process, including servicing and warranty related issues.
  • Negotiating sales of watches (Often with a part exchange involved) to secure a deal with the best possible margin
  • Managing ongoing pipeline of enquiries via a diary system to maximise conversion
  • Managing “live” orders post payment and dealing with after sales queries from your customers
  • Dealing with customers in person who visit the showroom to view or collect a watch
  • Answering to and supporting the business with translation queries and exercises

 

About you…

  • Fluent in speaking and writing in French and English
  • Experience in sales (watch industry is a plus but not essential)
  • Passionate about delivering excellent customer service
  • Positive and engaging communication skills
  • Results Driven and goal oriented
  • Highly organized with the ability to prioritise own workload. 
  • Long term development opportunities are available for the right person!

 

This list of Roles and Responsibilities is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops, it is intended to be a fluid document and indicates how we currently see the role.

Please note: The successful applicant will be required to undertake a criminal record check and provide two recent references

Please advise us in advance if you have any special requirements if you are asked to attend an interview.