Reference Code:  18583

TALENT POOL - Customer Service Advisor


Maidstone, KEN, GB

Fixed Term

Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.

Join Watchfinder and build your career today!





What is a talent pool?


Even if we have no vacancies in this area, we are interested in your profile. By registering in our talent pool we have the opportunity to contact you directly about new vacancies that arise at Watchfinder. Please note that we will only contact you if we have a suitable vacancy for you. Compared to applications for vacancies, you will not receive a rejection if the profile does not match. Therefore register in our talent pool and prepare with us for your next career step!




Watchfinder&Co. are always on the lookout for driven and ambitious customer service professionals for our Aftersales team at our Headquarters in Maidstone, Kent. 


Are you an ambitious and self-motivated customer service professional with a passion for luxury watches? Do you thrive when working in a customer-centric environment where customer satisfaction is paramount?


This customer service position will see you interacting with customers both in-person and via the telephone to support with aftersales queries, whilst providing an outstanding level of service at all times. Adopting a proactive attitude, supporting clients with all aftersales enquiries. The ideal candidate should have previous experience working within a service or repairs environment, with excellent time and diary management, 


A successful Customer Service Advisor at Watchfinder is passionate about our brands and products, adaptable to each individual customer and their needs, and always conducts themselves in a professional manner.




  • Passionate about luxury retail and delivering exceptional service to customers
  • Strong communication skills with the ability to adapt to different customers and their needs
  • Ability to take in technical information with a willingness to learn about our products
  • Excellent problem-solving skills
  • Highly organised with the ability to prioritise own workload 
  • Be a  team player who will put team success ahead of personal gain


If you meet the above criteria then please apply now to register in our talent pool and we will be in contact once we have a vacancy available in your area!