Commercial Performance Manager

We have an opening to join the team as a Commercial Performance Manager to support delivery of our Commercial Strategy. In this role, you will use data to develop a keen sense of the drivers of trading and make recommendations to grow our revenue streams both now and in the future.

The Commercial Performance Manager works closely with the Chief Commercial Officer, Director of Commercial operations and regional Country Management. They support the Country Managers and Boutique Managers globally with on-demand quantitative/qualitative insights. They analyse overall market and individual quantitative performance, define action plans and make recommendations to grow revenue streams with close collaboration with all departments at HQ and aligned with central HQ guidelines.

• Sales planning & sales targets setting
• Performance Monitoring & Analysis
• Cross-Functional Support & Sales Achievements
• Performance Enhancement Projects

You will bring highly developed analytical skills, forensic attention to detail and the confidence to make bold, data-driven recommendations to the business, effective communication and debating skills and a flexible, can-do attitude.

Commercial Planning

• Through a collaboration and partnership approach, set, coordinate and consolidate sales forecast during the financial planning phases of the year (e.g. Budget, latest estimates, etc.) with marketing & finance
• Create and maintain the global daily sales report in our new data reporting tool Metabase and provide daily comments on actual performance
• Set the monthly sales targets for each country manager considering latest sales trend, marketing investments and liquidity cohort in collaboration with finance and marketing which will be used for commission scheme calculations 
• Act as a major contributor to the creation of various commercial planning & performance presentations

Commercial Performance

• Perform in-depth commercial analysis and make recommendations on sales performance considering marketing calendar, stock, seasonality
• Analyze initiative results (e.g. incentives, promotions, merchandising) versus targets on a frequent basis
• Support business goals by tracking performance across all channels, reporting on key KPI’s and developing strategic and actionable insights through data driven analysis.
• Partner with data team and finance to create reporting of sales & purchasing team performance for commissions payout
• Set and calculate the monthly sales & purchasing targets for commissions payout in collaboration with merchandising and finance
• Design and implement strong retail performance KPIs based on retail success criteria including boutique profitability metrics
• Analyze retail performance by boutiques globally across all nature of stock (owned, consignment and marketplace)
• Calculate workload vs capacity planning for retail teams based on forecasted sales volumes
• Continuous improvement & Evolution of the automation of reporting.

Additional Missions

• Contribute & implement the relevant commission schemes framework for purchasing and sales teams in partnership with HR and Finance teams. Monitoring of the effectiveness and return on investment of the commission & initiative schemes.
• Prepare monthly focus and quarterly business review commercial section
• Partner with the data team for the creation of relevant commercial reports.

How will you experience success with us?

We believe in shared success and understanding and that with your actions you elevate your team and the Maison. To contribute to your own and the team’s success, you will have:

• At least 3 years of experience in commercial finance, business performance, financial planning & analysis (Commercially driven analytical role)
• Expert knowledge of Microsoft Excel, PowerPoint and proficiency in Reporting tools
• Exceptional analytical skills and business awareness working with data & database universe (Metabase)
• Strong analytical skills with the ability to understand the big picture but also dive into details
• Excellent communication skills to translate key decisions to action plans with all stakeholders
• A curious and flexible mindset and be a motivated self-starter with high emotional intelligence
• An ultra-organised multi-tasking approach, taking pride in your work and meeting deadlines
• Business savvy and able to apply data & insight to deliver commercial results.
• Proactive, curious and thrives in creating solutions.
• High learning agility, able to deliver under fast changing & dynamic market conditions.
• Strong interpersonal and influence skills with a lot of empathy
• Team orientated, you love working together to develop new approaches and innovative solutions.
• Prior experience/exposure of the development & management of commission schemes would be an advantage however, not essential.

How do we keep you smiling? 

As a significant member of the Watchfinder community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.  You will have the opportunity for your voice to be heard, drive change, and make a real impact from day one. This is a fast-growing company, going through an exciting period of change from a UK centric business to an international company. Giving you the opportunity to gain experience and gain further opportunities in the future. 

Your Interview Journey 

Our aim is to provide you a transparent interview process from the moment you apply for the role. It is important for us that you get to know us to ensure the role aligns to your future career objectives. 

We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory. 

Recognizing we are all different, if you need us to adapt the process, please get in touch via recruitment@Watchfinder.co.uk.

1st Stage – After your application has been selected, our Talent team will reach out to you within two weeks to conduct an introductory call.

2nd Stage – Video / in-person interview with the Director of Commercial Operations which will focus on your experience and Technical Skills.

3rd Stage – Final stage with the Director of Commercial Operations & HRBP. Prior to this interview, we will set a case study for you to prepare ahead of this interview.

Our Values 

Caring

• Demonstrating empathy and respect for the people around us, the work we do and the business we are part of.

Pioneering

• Finding new and innovative ways to adapt and improve the ways we operate and the service(s) we provide.

Outstanding

Ensuring that the very highest standards are delivered across every facet of our business - internally and externally. Bringing excellence in everything we do, every time.