Reference Code:  101261

Import / Export Coordinator


Dallas, TX, US


Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.

At Watchfinder & Co. US, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.


Import / Export Coordinator

Watchfinder & Co. | Fort Worth, TX


Role Overview

This exciting role will see you at the heart of our WFUS Logistics Hub, based in the Richemont North America office based in Dallas – Fort Worth. As a key member in the US logistics team, you will be responsible for the import & export flows of all watches transiting through the US market. Working closely with our other global boutiques & distribution centers you will also be responsible for inter-company transfers as well as other logistic task to support business needs.



  • Ensure movement of product in/out of the Hub is compliant in terms of US Customs criteria. 
  • Maintain transit and US Customs and Border Protection compliance with all imports and exports.
  • Assist with creation, publication, and maintenance of all customs manuals internally in line with the existing Richemont policies.
  • Liaising with US brokers (Fed Ex / Expeditors) to ensure all parties are provided with the relevant clearance instructions.
  • Perform regular internal audits for further compliance cooperation with US Customs and Border Protection.
  • Liaising with other Watchfinder international hubs logistics teams to ensure Customs/Trade compliance for the international movements of goods, throughout the Watchfinder supply chain.
  • Working closely with Richemont North America and Import/Export Internal Ctrl Supervisor to ensure US Customs compliance is met within the domestic market.
  • Maintain and liaise tracking for all shipments to and from all US locations.
  • Identify and proactively resolve any shipping delays or errors.
  • Assist with inventory control processes (e.g., daily/weekly/monthly counts and stock movements) to ensure a successful inventory.
  • Assist with parts procurement/management.
  • Assist with unpacking/packing of parcels as needed.



  • Able to follow processes and procedures.
  • Excellent organizational skills
  • Methodical approach to work
  • Microsoft office tools efficiency (Excel, Word, Outlook, etc).
  • Able to communicate effectively over the phone, via email and face-to-face.
  • Familiar with Partner Government Agencies and US Customs clearances.
  • Languages: Proficient in English. French and/or Spanish a plus.
  • Minimum three years professional experience with brokerage, Impex. Operations, customs clerk, attorney or trade compliance offices.  Customs brokers license a plus.
  • May require some travel to review other Watchfinder hubs/operations.


Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer:
We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.


At Richemont, We Craft the Future!



Salary will be negotiated based on relevant skills and experience.







Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth