Reference Code:  11655

Store Supervisor


Canary Wharf, LND, GB


Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.

Watchfinder is currently seeking a Supervisor to join our team in the Cabot Place Shopping Centre, Canary Wharf! 


You are focussed, ambitious and ready to learn and develop your career. You have a flexible approach and take direction well whilst offering new ideas and advice to your colleagues. As a Sales Supervisor, you are positive and enthusiastic to offer help whenever needed. You will ensure that your team of Sales Advisors are achieving their full potential and meeting all given targets. A successful Sales Supervisor inspires colleagues and drives success!


If you are someone who welcomes additional responsibility and ownership, and you want to develop your retail career then we would like to hear from you!


Duties will include, but not limited to:


  • To set and maintain high standards within the boutique with the customer always being the focus.
  • To lead as an example for the team at all times.
  • To step up to cover management duties when necessary
  • Manage your own/teams ongoing live orders and purchase orders to ensure customers are always updated as well as dealing with warranty returns
  • Develop and champion good internal customer service to Watchfinder HQ and other boutiques
  • To promote a culture of continual learning & development by training/upskilling team members in selling techniques
  • To ensure that stock levels are maintained in the boutique- no empty sections and all watches are polished and well presented.
  • To ensure that all policies and procedures are continually trained and followed at all times.
  • To liaise with the manager on rotas, team feedback and general performance
  • Deal with telephone and online enquiries in a timely manner as well as in store collections
  • Requesting positive testimonials from customers who have purchased a watch


Ideal Profile 

  • Well Rounded retail experience 
  •  leading and motivating teams 
  • Excellent interpersonal and communication skills 
  • Positive, enthusiastic with a passion for luxury retail 
  • Highly organised and able to take on additional responsibilities when require