Reference Code:  76626



Bicester, Oxfordshire, OXF, GB


Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.

Location: Bicester Village, Oxfordshire

Reporting to: Boutique Manager 

Hours: 40 hours per week

Salary: £25K + commission



Since our inception in 2002, Watchfinder has established itself as the UK’s leading luxury pre-owned watch specialist, boasting a manufacturer certified Service Centre and recent international expansion.


Having recently won the WatchPro award for the best pre-owned retailer of the year 2021, Watchfinder continues to be the pioneer in the luxury pre-owned watch world.


In what is another exciting chapter in the growth of Watchfinder, we are delighted to announce the new role of a Keyholder at our Bicester Village Boutique!


To be part of this exciting journey, click apply and begin your new career today!



How will you make an impact?


We’re all about the customer experience here at Watchfinder so first and foremost your role will be to ensure that your client receives the best in store experience, leaving them with a smile on their face and a watch on their wrist.


Demonstrating vigilance and awareness, you will ensure that all security procedures are adhered to correctly, maintaining the safety of our products at all times.


Collaborating with your colleagues is essential to positive store performance which is why we firmly believe that teamwork is fundamental to being successful at Watchfinder.


As a Keyholder at Watchfinder you will be reliable, ambitious and passionate about the customer experience. You will also encapsulate our core values of being connected, curious, innovative, inclusive and excellent!



How will you experience success with us?


  • Sales driven with experience working in a target led environment
  • Outstanding customer service skills ensuring that customers receive the best experience possible
  • Highly organised with the ability to manage and prioritise your own workload
  • Strong communication skills, ideally with experience in handling customer queries in person and by phone/email
  • The ability to work both independently and as part of a team
  • Vigilant and alert to all security procedures
  • Some experience in negotiation would be advantageous, however this is a skill that can be trained with the right attitude
  • A positive ‘can do’ approach and a willingness to learn
  • A strong interest in continuing and/or developing a long-term career within an industry where the customer experience is paramount



Why work for Watchfinder?


Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company.


We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company.


You may be excited to hear to that we have recently expanded internationally, boasting luxurious locations in Hong Kong, New York, Paris, Milan, Geneva, Zurich and Munich. With no sign of slowing down!


If the world of watches intrigues you, apply now and join us on this new and exciting journey at our Bicester Village boutique!



Our Benefits & Incentives


As well as a competitive salary and commission structure we also offer a great benefits package:


  • Competitive salary and commission structure
  • Private healthcare and dental
  • Competitive pension scheme
  • Holiday scheme – Increasing annual leave
  • Cycle to work scheme
  • Employee Assistant programme
  • Income Protection
  • Life Assurance
  • Extensive group discounts



Your journey with us…


1st stage – Video interview with the Watchfinder Talent Team

2nd stage – Video interview with the Boutique Manager and Assistant Manager

3rd stage – Final interview with HRBP