Reference Code:  94880

Retail Director

Taipei, TPE, TW



A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment!
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.  
At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

We are proud to employ talents from many different backgrounds, experiences and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.


Are you a good match?


Do you have 15 years of working experience in luxury industry?


Do you have a passion for jewelry, arts and culture?


Do you understand the industry and be able to identify potential business opportunities coherent with the Maison strategies?


Are you a leader who exercises sound judgment to make decisions, leads change, and drives results?


Are you proficient in both English and Chinese?


… If this is the case, then we would love to hear from you!


What are we expecting from you?


The Retail Director works closely with Managing Director and in coordination with the other local departments. You will supervise the commercial strategy, monitors its implementation and the fulfillment of the objectives outlined in the strategic plan for existing and new retail projects. You will be responsible for:


  • Supervise the commercial strategy, monitors its implementation and the fulfillment of the objectives outlined in the strategic plan for retail projects, and ensure financial objectives are achieved.
  • Work on the yearly plan to outline and define growth and development of the retail business.
  • Make sure the Service charter is implemented to Ensure high level and consistency in service quality.
  • Ensure total compliance of boutique operations with Richemont group rules and VCA rules.
  • Ensure boutique environment & VM are kept with impeccable conditions & in line with company’s standard.
  • Ensure the team’s motivation, performance and good understanding of Maison’s strategy.
  • Identify “talents” and roll out retention and development program.
  • Develop a solid business network to catch relevant market information on projects to be developed, potential locations that could fit VCA development plans, information on competitor’s sales.
  • Oversee and provide strategic visions to the retail support functions (e.g. Client Development, High Jewelry, Store Planning, Training) to ensure business alignment.


 More than a job…. It’s an experience!


If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.




The Recruitment Process


Send your application online.


If your profile matches our search, you will be contacted by our HR team for an interview.


You will meet with HR Manager, Head of HR, MD, Regional Counterparts and International Retail Director.