Reference Code:  75259

Boutique Manager - Van Cleef & Arpels, Sydney

Sydney, NSW, AU



A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment!
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.  
At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

Do you match this profile?


Do you have a previous experience in luxury retail?

Do you have a passion to achieve sales results and maximize profits through a team?

Do you enjoy coaching, training, motivating and leading by example?

Are you agile, curious and reactive? Do you enjoy working in a fast moving and challenging environment?

Do you have experience developing strategies to improve individual and team performance?

Do you  enjoy resolving customer issues, requests in an efficient and professional manner?
Are you someone who has experience maintain consistent, uncompromising high standards of cleanliness, presentation and customer service?


If so, apply for this job!


What do we expect from you?


Your main mission when joining the Maison as Boutique Manager will be to be responsible for the smooth operation of the boutique operations by driving sales performance, ensuring outstanding client service, maximizing profits, coaching and mentoring boutique staff and safeguarding of company assets. You will support the boutique sales through the delivery of high levels of customer service and engagement for every client. You will provide exceptional levels of service both to your internal colleagues and to our clients.  In this role you will be responsible for controlling all boutique expenses within budget guidelines as well as create and manage shift schedules and prepare, coordinate and ensure a complete and accurate inventories at all times. You will have experience developing positive relationship with team by understanding and addressing individual motivation, needs and concerns and also work to maintain a cohesive, cooperative work environment through teambuilding and motivation. Your role with us will be imperative to ensuring we continue to provide the exceptional experience we have become known for.


Please note this role is unfortunately not eligible for Sponsorship. You must already hold the rights to work in Australia to be considered.


More than a job… it’s an experience!


By joining the Maison, you are joining a team in which professional development is one of our main focuses.


The recruitment process:

  1. Apply online
  2. If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful.
  3. You will meet with the Human Resources Manager, the Retail Director, the Country Manager and the Managing Director for an interview.