Deputy Boutique Manager - Van Cleef & Arpels, Sydney

At Van Cleef & Arpels, we are proud to employ talent from many different backgrounds, experiences and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

You have a previous experience in team management

You enjoy coaching, supporting, motivating and leading by example

You are agile, curious and reactive. You enjoy working in a fast moving and challenging environment

You have experience developing strategies to improve individual and team performance

You have a passion to achieve sales results and maximize profits through a team

You enjoy resolving customer issues, requests in an efficient and professional manner
You are someone who has experience maintaining consistent, uncompromising high standards

What are we expecting from you?

- Your main mission when joining the Maison as the Deputy Boutique Manager is to assist the Boutique Manager in developing and managing the team so that they can achieve sales through the delivery of high levels of customer service and engagement to each clientele with respect to Van Cleef & Arpels’ spirit and heritage.

- With a team of direct reports, you will support the Boutique operations by driving sales performance, ensuring outstanding client service, maximizing profits, coaching and mentoring boutique staff and safeguarding of company assets. You will support the boutique sales through the delivery of high levels of customer service and engagement for every client. You will provide exceptional levels of service both to your internal colleagues and to our clients. 

- You will have experience developing positive relationship with team by understanding and addressing individual motivation, needs and concerns and also work to maintain a cohesive, cooperative work environment through team building and motivation. Your role with us will be imperative to ensuring we continue to provide the exceptional experience we have become known for.

Please note this role is unfortunately not eligible for Sponsorship. You must already hold the rights to work in Australia to be considered.

More than a role...we recruit for a career!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed, then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be a part of a nurturing team focused on delivering excellence and development.

The recruitment process:

1. Apply online
2. If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful.
3. You will meet with the Talent Acquisition Partner, the Human Resources Manager, the Retail Director, the Country Manager and the Managing Director for an interview.