Sales Associate

Singapore, 01, SG

Permanent

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

POSITION SUMMARY

A Sales Associate at Van Cleef & Arpels will be asked to achieve sales goals, while balancing daily business and High Jewelry sales

KEY RESPONSIBILITIES

Sales Associates are responsible for developing a network and a loyal clientele.
Attend social functions within the community to generate new business; invite current and prospective clients to in-boutique events and reach out through social media and other supports.
Responsible for CRM initiatives – they are responsible for client data capture and accuracy, communication on novelties and events, gifting campaigns and clienteling reporting.
Assist in display set up each morning and display breakdown in the evening and help ensure products are stored safely nightly.
Provide excellent customer service – following up on after sales service and follow the repair process from start to finish.
Ensuring customer satisfaction. Sales Associate must follow all implemented Maison policies and procedures involving security, consignments, after sales services, and valuation requests.
Sales Associates are asked to share the Van Cleef & Arpels history, quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the Boutique.

COMPETENCIES

dynamic, flexible, communicative, and attentive person.
sensitive to Jewelry, to the universe of the House and to artistic craftsmanship.
comfortable in a retail environment in front of an international clientele.
looking for a team adventure focused on the needs and satisfaction of our customers.
You are fluent in English.

Apply now »