Reference Code:  82401

Sales Associate

Palo Alto, CA, US



A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment!
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.  
At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.



Do you have a passion for High Jewelry, Art & Culture?

Do you have experience with luxury products in your past?

Do you have strong attention to detail and thrive in a fast-paced environment?

If so, we’d love to get to know you!



A Sales Associate at Van Cleef & Arpels will be asked to achieve sales goals, while balancing daily business and High Jewelry sales.  Sales Associates are responsible for developing a network and a loyal clientele.  Sales Associates will attend social functions within the community to generate new business; invite current and prospective clients to in-boutique events and reach out through social media and other supports.    Sales Associates are responsible for CRM initiatives – they are responsible for client data capture and accuracy, communication on novelties and events, gifting campaigns and clienteling reporting. 


A Sales Associate is asked to assist in display set up each morning and display breakdown in the evening and help ensure products are stored safely nightly.  They are to provide excellent customer service – following up on after sales service and follow the repair process from start to finish.  They must work to ensure customer satisfaction.  Sales Associate must follow all implemented Maison policies and procedures involving security, consignments, after sales services, and valuation requests.  Van Cleef & Arpels Sales Associates are asked to share the Van Cleef & Arpels history, quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the Boutique. 


Qualifications for this role include: 5-7 years in a fast-paced luxury and/or sales background and a Bachelor’s Degree or Jewelry Certification is preferred.  A Sales Associate is required to have a strong understanding of Customer Services needs and customer priorities, excellent computer skills and strong attention to detail with the ability to handle multiple tasks simultaneously.  A Sales Associate needs to have the ability to establish and maintain effective relationships with customers and gain their trust and respect – excellent interpersonal and communication skills are a must.  At this time, we are not sponsoring work visas.  Applicants must have valid work authorization for employment is the USA.



If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels.  By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.



  • Please complete an application on the Richemont Career Site.
  • Selected candidates will be contacted by the HR team for an interview.





Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto