Manager, Training Retail Expertise

Are you a good match?

The ideal candidate for this role is required to have a bachelor’s degree with a comprehension of adult learning styles, five years of luxury retail experience is preferred. The candidate should have a strong facilitation and instructional design skills. Excellent verbal, written and communication skills are vital. This candidate is also required to have DISC, EQI & Kirkpatrick Method skills. 30% of travel is required.

What are we expecting from you?
 

Reporting to the Director of Training, you will be responsible for executing all retail training programs through various learning modalities. Support Director of Training to assess, adapt and develop training content to fill identified skills or curriculum gaps for the region. This role is based out of New York City.

In this role, you will:

• Work on all transversal retail projects and content development to support business needs and new initiatives
• Conduct all train-the-trainers’ workshops for existing retail training programs both online and offline
• Create all training recaps and follow up action plans
• Provide evaluations for post-training endeavors to demonstrate training ROI
• Support all regional trainers, including co-facilitation, business insights, training strategy and communication
• Manage all onboarding guidelines and HQ initiatives
• Promote knowledge through BLOOM with VCA to achieve all learning performance goals for Americas Support regional talent pool initiatives and provide on-going measurements of performance evaluations
• Facilitate core program training workshops

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

The recruitment process:  

Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization.  Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.

Richemont offers a generous compensation and benefits package for eligible employees.

We Offer:

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Expected Salary Range- $95K-$110K/yearly

This role is eligible for annual bonus