Manager, Operational Excellence

Are You a Good Match? 

Do you have a passion for High Jewelry, Art & Culture?  

Do you have experience with luxury products in your past? 

Do you have strong attention to detail and thrive in a fast-paced environment? 

If so, we’d love to get to know you! 

Role Overview

At Van Cleef & Arpels (the Maison), our Operational Excellence department protects the Maison's identity by implementing best practices in following and establishing operational compliance standards and procedures and supporting an ethical work environment with the execution of internal controls.

Reporting to the Director of Operational Excellence and based in New York City, you will play a pivotal role in spearheading the establishment of the department by assisting and supporting various projects, focusing on compliance and best practices for the Maison.

Responsibilities

• You will manage Richemont’s internal controls testing, including coordinating, documenting, and reporting the Maison’s controls status monthly.
• You will assist and execute Group directives of new policies/processes, ensuring a culture of continuous improvement.
• You will conduct and document regular walk-throughs of processes to identify areas for improvement to streamline Maison’s key business processes.
• You will assist in implementing new technological solutions to enhance accuracy and operational efficiency.
• You will maintain and update Richemont or Maison policies and procedures on the internal website.
• You will gain understanding of data structure to build and maintain complex data analytics to provide trends that lead to improvement.
• You will perform ad hoc special projects.

Qualifications

• Bachelor’s degree
• 5+ Years of experience in a similar role
• Strong project management and analytical skills
• Excellent communication, interpersonal and presentation skills
• Highly curious, innovative and team oriented with the ability to work in a fast-paced environment.
• Proactive, good attention to detail, problem solver
• Strong knowledge of Windows environment, Excel, and PowerPoint
• Knowledge of BI/BW, SAC, SAP & others
• Experience in Luxury sector is a plus.

Currently, we are not sponsoring work visas.  Applicants must have valid work authorization for employment in the USA.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

More than a job…it’s an experience!  

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels.  By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

The recruitment process:  

Please complete an application on the Richemont Career Site. 

Selected candidates will be contacted by the HR team for an interview.

#Bloom with VCA

Expected Salary Range: $90K - $110K / yearly.

This role is annual bonus eligible. Salary will be negotiated based on experience and skills.