Floor Coordinator, NY Fifth Ave

Are you good match?

The ideal candidate for this role is required to have a bachelor’s and/or three years of experience in a fast-paced luxury environment. Ability to multitask and remain organized with multiple projects. Strong computer skills, excellent communication and verbal skills are essential. SAP knowledge and the ability to speak multiple languages is a plus.

What are we expecting from you?

Reporting to the Assistant Boutique Manager, you will be responsible for the seamless execution of all events, training sessions, meetings, corporate visits, onboarding agendas, boutique maintenance and internal communications. The ideal candidate will excel in managing logistics and ensuring that each event runs according to schedule. This role is based out of New York.

In this role, you will:

• Coordinate and oversee all aspects of events, training programs, meetings, corporate visits, and onboarding sessions, creating detailed "run of show" timelines to ensure adherence to schedules.
• Facilitate logistics for deliveries and pickups with external vendors, maintaining effective communication with our corporate partners, internal team members and events department
• Provide support to clients visiting from local and international regions and ensuring the VIP appointments meet Van Cleef Arpels client experience standards.
• Facilitate all internal communications and maintain team calendars to facilitate effective planning and coordination.
• Facilitate all client experience tools, resources and enchantments to create a seamless and memorable guest experience.
• Develop and execute annual plans for team engagement, team building, sustainability and activities to promote positive moral and spirit.
• Maintain consumable budgets for hosting initiatives and food and beverage supplies for both clients and internal teams.
• Liaise with external staff, including housekeeping, catering, consultants, security and store maintenance to ensure boutique is up to standards and codes
• Uphold exceptional standards for guest experience and maintain a professional back-of-house & front of house environment.
• Facilitate effective information sharing among teams to ensure everyone is informed and aligned an all events and initiatives from corporate & retail

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

The recruitment process:  

Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization.  Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.

Richemont offers a generous compensation and benefits package for eligible employees.

We Offer:

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Expected Salary Range-  $28.85 - $33.65/ hourly