Coordinator, Logistics

Are You a Good Match? 

Do you have a passion for High Jewelry, Art & Culture?  

Do you have experience with luxury products in your past? 

Do you have strong attention to detail and thrive in a fast-paced environment? 

If so, we’d love to get to know you! 

Role Overview

Our Workshop Team strives to maintain the Maison’s heritage of the finest Jewelry creations.  We ensure that the aesthetics and craftsmanship of each creation meets the standards of the Maison’s rich history & tradition.  In addition, our Workshop works diligently to manage the timely, and safe delivery of our creations.

Located in our New York City Workshop and reporting to the Workshop Operations Manager, you will be responsible for the daily flows of receiving and shipping after-sales and production. You will work in a team to guide the flow of product through its various processes in the most efficient and accurate way that will support the network of boutiques and external accounts for Van Cleef and Arpels.

Responsibilities

• Execute strategic processes to enforce repair lead times.
• Communicate and collaborate with the QC/Diagnosis, and CS administrative teams to streamline the processes of repairs to meet customer expectations.
• Perform the intake and shipping processes of packing/unpacking VCA product adhering to all security procedures.
• Prepare all shipping documents and communication for secured carriers, domestic and international.
• Create repair notifications for accounts that do not have administrative support, this includes Home Collect Services & Wholesale accounts.
• Execute and regulate that all systematic moves of product correspond with the same moves physically.

Qualifications

• Bachelor's degree or equivalent is required.
• Minimum two years’ experience in a logistics coordinator role.
• Ability to respond quickly to changing workshop priorities.
• Strong verbal, interpersonal and communication skills.
• Must be a team player and able to adhere to deadlines.
• Previous experience with luxury consumer products desired.
• Experience in SAP and Excel for data analysis and manipulation
• Fluency in French is a plus.

COMPETENCIES

Works in a team

Delivers Efficiently

Eager to Learn

Currently, we are not sponsoring work visas.  Applicants must have valid work authorization for employment in the USA.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

More than a job…it’s an experience!  

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels.  By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

The recruitment process:  

Please complete an application on the Richemont Career Site. 

Selected candidates will be contacted by the HR team for an interview.

#Bloom with VCA

Salary Range: $55K to 65K/ Yearly

Salary will be negotiated based on skills and experience.