Training Manager Italy

Milano, 25, IT

Permanent

Chi siamo ?

Dal ricco heritage, la Maison di Alta Gioielleria Van Cleef & Arpels promuove un know-how d’eccezione in un ambiente affascinate e creativo.

La nostra Maison è alla ricerca di talenti che contribuiscano a sviluppare e trasmettere le proprie competenze con attenzione e senza scendere a compromessi. In Van Cleef & Arpels sarai circondato/a da esperti appassionati e potrai dare il tuo contributo a molti nuovi progetti che consentono alla nostra Maison di reinventarsi di volta in volta.

In Van Cleef & Arpels siamo orgogliosi di assumere talenti con background, esperienze e identità diverse. Crediamo che quando la diversità e l’inclusione vengono pienamente abbracciate e potenziate, la creatività e la conoscenza emergono per offrire eccellenza. Continuiamo a lavorare per favorire gruppi di lavoro che si completino nella loro diversità.

Training Manager Italy

As part of the Italy market Retail team, the you will be responsible for implementing and maintaining in the Market the Training Strategy developed by Van Cleef & Arpels International & supported by the Europe Region, with the purpose of nurturing excellence throughout the network while being a permanent and consistent support of its business performance.

Do you match this profile?

Do you have experience in Learning Management paired with in-depth knowledge of coaching techniques, ideally within the luxury sector?

Are you higly organized, energetic and well-structured thinking?

Are you a great communicator, able to represent our maison nationally and to share your huge passion for delivering excellent client experiences?

Do you have a strong spirit of initiative & commitment?

Do you have excellent multitasking and task prioritisation skills?

If so, apply for this job!

What do we expect from you?

You will define a local training plan for Retail boutiques in line with the regional Retail strategy and the global Training strategy, while planning and monitoring the yearly budget accordingly.

You will organize and execute high-impact, interactive and consistent in class and digital Trainings to transmit the Culture and History of the Maison within the team.

You will encourage e-Learning and monitor completion rate.

You will analyze Retail team’s performance and skills and identify training needs. Based on those, you will define, develop & implement individual coaching strategy for all Sales Associates, ensuring Training & Coaching follow ups in collaboration with Boutique Managers.

You will provide required support to the conception and/or animation of key transversal projects in coordination with related expert (such as Marketing, Retail Operations, CRM, VM, Client Care, HR).

More than a job… it’s an experience!

By joining the Maison, you are joining a team in which professional development is one of our main focuses.

The recruitment process:

Apply online
If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful.
You will meet with the Talent Team, the Retail Manager, the HR Manager, and the Training Director for Europe

#BloomWithVca

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