Code de référence:  46747

Retail Client Service Project Manager

Meyrin, GE, CH



Une Maison de Haute Joaillerie qui valorise des savoir-faire exceptionnels dans un univers empreint de créativité, d'enchantement, de culture et de poésie !
Notre Maison recherche des hommes et des femmes aux multiples talents qui contribuent à la transmission et au développement de ses expertises avec exigence et bienveillance. 
En nous rejoignant, vous côtoierez nos experts passionnés et vous contribuerez aux différents projets qui permettent à la Maison de se réinventer régulièrement. 

Retail Client Service Project Manager

Position based in Geneva


Are you a good match?


Do you have a strong project management and organizational skills?

Are you recognized for your excellent communication and relationship skills?

Are you client oriented and a retail knowledge ? 

Do you have a team and collaborative spirit?


If so, we’d love to get to know you!


What are our expectations? 

Within the International Retail department, you will report to the Client Service Manager, and contribute to the Client service strategy implementation. 

You will support the team in new services and tools deployments aiming at improving oversall client service journey. You will define and implement boutique client service guidelines to ensure operational excellence and monitor the client service performance. 


Furthermore, you will participate to Client service international community animation by interacting with regional teams and providing them support.


More than a job…it’s an experience! 

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels.  By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.


The recruitment process :

  • Send your application online
  • If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful.
  • You will meet with the HR Manager, Client Service Manager and International Retail Performance Director.