Regional Retail Operations Executive, Asia Pacific (1-year contract)

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

You have solid experience in boutique or retail operations experience, coupled with strong project management skills. You are highly responsible, detail-oriented, self-motivated and proficient in using MS Office and SAP. You master English, and Mandarin.

What are we expecting from you?

Reporting to the Regional Assistant Retail Operations Manager. You will be responsible of ensuring the efficient and compliant operation of our boutiques across the region. In this function you will: 

• Collaborate with APA Retail Operations to ensure efficient, Maison-aligned boutique operations, supporting markets in mastering boutique tools/services and applying processes effectively
• Maintain up-to-date system knowledge, coaching and supporting the APA Retail Operations community and other departments on system-related issues
• Identify, collect and share best practices across APA markets and boutiques
• Represent APA markets by communicating local needs and specificities, while also representing Region/HQ to coordinate rollouts in those markets
• Contribute to design & test phases of projects, escalating local needs & specificities between markets and HQ
• Support the APA team in coordinating and implementing global and regional projects to improve boutique operations in the region
• Plan, roll-out, and train the local retail teams on international procedures

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with training on our history, know-how and creations.

The recruitment process

Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview.

Along the recruitment process you will meet the Talent Acquisition Manager, Human Resources Business Partner, Regioanl Assistant Retail Operations Manager.