Reference Code:  100402

Regional Retail Operations Coordinator

Geneva, GE, CH


Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

Your are organized, dynamic, rigorous and recognized for your ability to take initiatives.

You are making sound decisions to find solutions and to fix issues.

You are able to collaborate with a variety of profiles in a transversal way and to involve the right partners into projects, thanks to your excellent communication skills.

You speak English and Russian fluently.


What are we expecting from you?

In a context of boutiques openings, we are looking at reinforcing our Europe Retail Operations team.

You will be the "first responder" for boutique operations needs.

You will be based in Geneva and regular travels across Europe will be required part of this role.


Your main responsibilities on a daily basis will include the following:

  • Coordinate all the relevant stakeholders on each opening project
  • Help with the deployment of Retail Operations projects for the Maison
  • Support tools deployment in our boutiques and provide support to the teams locally
  • Bear ownership of all retail systems, payment solutions and digital tools in our boutiques
  • Work with Boutique operations teams on all topics impacting operations & processes
  • Participate in creating a positive boutique environment, in line with the image and excellence standards of the Maison
  • Encourage best practices sharing and accompany change management across the boutiques network
  • Ensure that Maison & Group guidelines, policies and procedures are properly deployed and followed through in each market


More than a role…. We recruit for a career!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.


The recruitment process

Please send your application online.
If your profile matches our search, you will be contacted by our HR team for an interview.

Along the recruitment process you will meet the Human Resources Project Manager Europe, the Retail Operations Manager Europe and the Store Design Planning Senior Manager Europe, and finally the Regional Retail Director Europe-CIS.

Otherwise, you will receive an email to inform you that your application has not been successful.