Reference Code:  96130

Receptionist, Costa Mesa

Costa Mesa, CA, US


Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are You a Good Match? 


Do you have a passion for High Jewelry, Art & Culture? 


Do you have experience with luxury products in your past? 


Do you have strong attention to detail and thrive in a fast-paced environment? 


If so, we’d love to get to know you! 


Role Overview 


The Receptionist plays an important part in the client’s first impression of the Maison and is the first point of contact. This role will assist in delivering the luxury experience, providing outstanding customer service and conveying passion for the brand during every interaction. This role will report to the Assistant Boutique Manager and is based out of New York. 




The ideal Receptionist candidate will have outstanding communication and customer service skills.  The individual will be charismatic, who enjoys working in a professional luxury jewelry and watch retail environment who is career focused. This person is required to greet customers in a timely, professional and engaging manner, direct everyone who enters the boutique to the appropriate person and handle inbound calls.  The role will be to provide written responses to customers’ inquiries via Email and Chat and handle a wide variety of customer inquiries, such as hours of operations and questions about the repair process. 




  • Bachelor’s degree is preferred, in a Fashion, Retail or related field and/or one year working in retail/contact center/customer service environment 
  • Knowledge and enthusiasm for luxury fashion/retail.  
  • Proficiency with Microsoft Office 
  • Ability to speak multiple languages is a plus 


At this time, we are not sponsoring work visas.  Applicants must have valid work authorization for employment in the USA. 


Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. 


More than a job…it’s an experience!  


If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels.  By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development. 


The recruitment process:  

  • Please complete an application on the Richemont Career Site. 
  • Selected candidates will be contacted by the HR team for an interview.  



Salary Range: $22- $25/ Hourly  


Salary will be negotiated based on relevant skills and experience. 


Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles