Boutique Assistant, Costa Mesa

Are You a Good Match?

Do you have a passion for High Jewelry, Art & Culture? 

Do you have experience with luxury products in your past? 

Do you have strong attention to detail and thrive in a fast-paced environment? 

If so, we’d love to get to know you!

Role Overview

Van Cleef & Arpels North America is seeking a Boutique Assistant who will be responsible for delivering an exceptional client experience by providing support to Sales Associates, daily boutique maintenance and operations, assisting Reception and providing consistent and active participation to the Van Cleef & Arpels Service Excellence Ceremony.  Boutique Assistants will be asked to support daily presentations and VIP presentations, coordinate, and communicate with other Boutique Assistants to ensure floor coverage and perform back office and administrative tasks as needed while complying with confidentiality and security guidelines.  This role reports to the Operations Manager and is based out of Costa Mesa, California.

Responsibilities

• Handle the daily replenishment of selling floor supplies such as shopping bags and wrapping paper as necessary to ensure smooth operations
• Participate to set up and breakdowns at opening and closing of the boutique
• Responsible for proper handling of morning Jewelry set up and evening jewelry pulling, as well as backstock maintenance
• Accurately backfill POS stations and desks
• Maintain a strong partnership with Management and Boutique Administrators to ensure merchandise is kept in proper condition
• Responsible for greeting clients and assisting with Reception duties
• Respect all protocols defined by Management and Corporate regarding the client experience
• Uphold Van Cleef & Arpels image by always maintaining a professional demeanor and following the Service Charter

Qualifications

• Bachelor’s Degree and/or two years of working in a fast-paced luxury environment is preferred
• Ability to multitask and remain organized with multiple projects
• Strong computer skills
• Excellent communication and verbal skills
• SAP knowledge is a plus
• Ability to speak multiple languages is a plus

Currently, we are not sponsoring work visas.  Applicants must have valid work authorization for employment in the USA.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

More than a job…it’s an experience!  

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels.  By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

The recruitment process:  

Please complete an application on the Richemont Career Site. 

Selected candidates will be contacted by the HR team for an interview.

#Bloom with VCA

Salary Range: $24.04/ Hourly 

Salary will be negotiated based on relevant skills and experience.