Reference Code:  82422

Boutique Manager - NM Palo Alto

Palo Alto, CA, US



A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment!
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.  
At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.


Do you have a passion for High Jewelry, Art & Culture?

Do you have experience with luxury products in your past?

Do you have strong attention to detail and thrive in a fast-paced environment?

If so, we’d love to get to know you!



The Boutique Manager is responsible for the overall management and enhancement of the selling floor, with the main objectives of developing sales, growing the sales team and reaching a sustainable high quality of service.  As a Boutique Manager, one must be a true leader in the boutique, sharing the Van Cleef & Arpels values with the teams and acting as a true Ambassador of the Maison.


The Boutique Manager assists the Boutique Director in supporting and guiding the team in all aspects of sales, while maintaining a sales floor presence.  A Boutique Manager helps the team achieve performance goals through feedback, coaching and closing sales and supports the team in developing clients and prospects in the database and in developing a sales strategy to increase loyalty and sales volume in the long-term.  A Boutique Manager must motivate the team by leading by example on the selling floor and helps the Boutique Director in building short and mid-term strategies to attract, convert and retain new clients.  A Boutique Manager is asked to provide and ensure excellent customer service and help the team nurture and elevate the boutique experience to support sales growth. 


Qualifications for this role include: a Bachelor’s Degree and/or four to five years of working in management in a fast-paced luxury environment is preferred.  An Boutique Manager must have the ability to elevate client experiences, nurture client relationships and ability to provide solutions to client’s needs.  The role requires prior management experience, the ability to motivate a team and quickly solve sales related issues and provide solutions to clients’ needs.  Strong selling/closing skills, computer skills, ability travel and strong communication networking and interpersonal skills are a must.   At this time, we are not sponsoring work visas.  Applicants must have valid work authorization for employment is the USA.



If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels.  By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.



  • Please complete an application on the Richemont Career Site.
  • Selected candidates will be contacted by the HR team for an interview.




Expected Salary Range: $90,000-$100,000 per year. Salary will be negotiated based on relevant skills and experience.

This role is bonus eligible. 



Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto