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Reference Code:  11407

Vacheron Constantin Commercial Manager

Taipei, TPE, TW

Fixed Term
  
  

Commercial Manager

Taipei, Taiwan

 

As a House of Connoisseurs in Fine Watchmaking, Vacheron Constantin has, at no time in its 260-year history, ever stopped creating, enhancing and reinventing itself. This manufacture reveals each timepiece with a technical signature and distinctive look. 

Throughout the Maison, our colleagues from different horizons share with passion a common objective: to reach the perfection we are proud of and known for. At Vacheron Constantin we believe that our employees are unique, and every moment of their career path is part of an exceptional employee experience. Our goal is to always put people’s achievements first, by ensuring employability, opportunities, and transparency.

Discover new challenges and be part of this adventure where the spirit of excellence, belonging, exploration, and fulfillment drives us.

Be One Of Not Many

To know more about us, click here! https://www.vacheron-constantin.com/en4/home.html

YOU WILL SUCCESSFULLY:

Drive the commercial strategy and action plan in Taiwan market for Vacheron Constantin.
Be the commercial right arm of the Vacheron Constantin Country Manager Taiwan, supporting the development of Retail business (and teams) as well as being the main point of contact towards Taiwan wholesale business partners.
Ensure the quality and sufficiency of the relationships with all internal and external business partners, contribute to the definition and implementation of the 5-year, 3-year and yearly action plan
Put in place all required actions in line with aligned strategy to achieve sales and commercial targets.
Propose extra actions in order to reach all targets and respond quickly and efficiently to changing and challenging environments.
Ensure perfection of presentation of Vacheron Constantin Maison at all POS, including via regular visits on the field, collaboration with local marketing team, Richemont Taiwan teams, North East Asia team based in Hong-Kong.
Develop and nurture solid relationships with Vacheron Constantin new and existing clients.

KEY RESPONSIBILITIES

Commercial Operations

  • Supervise commercial department regarding daily operations, reports, and cross-department communications to fulfill operational needs.
  • Ensure business partners are following Maison standards in terms of product assortment, POS image, service level and pricing
  • Control and minimize operational risk
  • Ensure excellence in branding and visibility for the Maison: Act as major contact to Store Planning Department regionally and at HQ for the construction work of renovation / relocation / opening/ closing, Utilize construction investment to negotiate for a bigger and better space, Maintain brand image of each POS at a highly presentable level in terms of dimension size and location of shop-in-shop, product display, PLV animation, and fixture condition.
  • Ensure regular and frequent visit of Retail and Wholesale POS, landlords and other key partners with clear action plans in place and business drumbeat well established
  • Optimize resources to achieve annual sales target
  • Control trade discount and company margin.
  • Comply with HQ guidelines in account management to adapt to local network and follow up the performance to adjust properly.
  • Prepare for business fair of SIHH to seek for the success of next year.
  • Explore business potential and new business partners for future expansion
     

Business planning and sales development

  • Contribute thoughts and opinions on distribution in annual business plan to project brand’s future and propose necessary actions and ideas to realize the objectives
  • Optimize resources to achieve annual sales target.
  • Provide sales estimate for new product launch, analyze and evaluate sales results, collect, consolidate and share qualitative and quantitative feedback
  • Ensure implementation of action plan aligned at yearly Strategic Plan process and ensure revision based on evolution along the year and market/Group/category/Maison trends.
     

Distribution network and quality

  • Maintain good and deep relationship with retailers to win brand support.
  • Initiate retailers’ annual contract to state mutual rights and obligation to secure a smooth and prosperous cooperation.
  • Pay market visit of POS, including Retail, on regular basis to maintain unobstructed communication with dealers, boutique management teams, and sales persons.
  • Evolve distribution quality by doing quarterly meeting to update sales performance, best sellers, stock situation, sell-through trend, brand message, event planning, incentive & treats, and other related information or updates.
  • Monitor business momentum with valid reports regarding, sell-out vs sell-in by value and volume, stock rotation, stock level, assortment quality to react with appropriate actions to improve and to enhance.
  • Evaluate P & L for each POS for investment reference.
  • Coordinate with Marketing Department to organize promotional activities or co-op advertising or any other incentizing actions with agreeable ROI.
  • Initiate on-site product training to improve selling talk of sales people.
  • Handle and prevent CASS dispute.
     

Clienteling and overall Maison support/coordination

  • Identify and develop solid relationships with clients, in close collaboration with Retail teams, office team and wholesale partners.
  • Coordinate with Marketing Department to define sales forecast.
  • Coordinate with Communication Department for practice of co-op advertising, event organization & implementation, and shop-in-shop construction budget.
  • Gather market information through market visits from dealers, POS sales staff, representatives from other competitors for reference to describe market current situations.
  • Support brand and trade events.
  • Coordinate with Finance for to ensure proper handling on account receivables, annual rebate and push money.
  • Facilitate training to POS, Retail staff and be a force of commercial / sales mastery across teams
  • Collect and deploy best practices from competition, Richemont Maisons in Taiwan and other subsidiaries within Vacheron Constantin to continuously feed the Vacheron Constantin Taiwan team with new actions driving potential extra sales and business. 

 

ABOUT YOU

  • You demonstrate solid analytical and organization skills
  • You demonstrate excellent interpersonal and communication skills (across cultures, backgrounds, functions) with proven ability to influence and engage multiple stakeholders efficiently
  • You have a proactive attitude and are willing to continuously learn and develop
  • You are passionate about sales and achieving successes as a team
  • You are organized and reliable, curious, proactive and client oriented
  • You have experience in the Luxury industry, incl. retail/client-development experience
  • You have experience working in an international environment and collaborating with teams, ideally inside and outside of Taiwan
  • You are fluent in TCN, written and spoken (native language is a plus)
  • You know English at a proficient level – written and oral
  • You master Microsoft Office and are at ease with all digital tools

 

YOU WILL ENJOY THIS EXPERIENCE THANKS TO

  • Our teams. You will join motivated, creative and talented teams who work with passion.
  • Our universe. You will contribute to the development of a prestigious and unique Maison and its timepieces
  • Our benefits. Joining Vacheron Constantin means working in a stimulating and caring work environment
  • Your personal development: You will benefit from learning & growth opportunities