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Reference Code:  28758

Vacheron Constantin Commercial Manager

Taipei, TPE, TW

Permanent
  
  

MAIN PURPOSE

Drive the commercial strategy and action plan in Taiwan market for Vacheron Constantin.

Be the right arm and main partner of the Vacheron Constantin Country Manager Taiwan, supporting the development of Retail business (and teams) as well as being the main point of contact towards Taiwan wholesale business partners.

Ensure the quality and sufficiency of the relationships with all internal and external business partners, contribute to the definition and implementation of the 5-year, 3-year and yearly action plan

Put in place all required actions in line with aligned strategy to achieve sales and commercial targets.

Propose extra actions in order to reach all targets and respond quickly and efficiently to changing and challenging environments.
Ensure perfection of presentation of Vacheron Constantin Maison at all POS, including via regular visits on the field, collaboration with local marketing team, Richemont Taiwan teams, North East Asia team based in Hong-Kong.

 

SCOPE SUMMARY:

  • Geographical area under responsibility: Taiwan
  • Sales turnover under responsibility: Above 6M EUR with fast growth potential
  • Number Point of Sales: 6 incl. 1 Retail Boutique with expansion plans
  • Direct reports: BTQ Manager, BTQ team, Commercial Ops Assistant Manager
  • Close collaboration: CRM & Business Dev. Executive, Marcom Manager

 

KEY REQUIREMENTS:

  • Experience in RT business, preferably luxury and watch industry
  • Strong clienteling skills
  • Proven ability to manage RT teams
  • Fluent/Native TCN written and spoken, Proficient level of English (written and spoken)
  • Growth and learning mindset
  • Preferably with prior experience outside of Taiwan
  • IT tools: Solid handling of Excel and PPT are important

 

UNIQUE BENEFITS AND OPPORTUNITIES TO THE CANDIDATE

  • A Maison with high-potential and a positive momentum building already, worldwide and in Taiwan
  • Network expansion: opportunity for the Commercial Manager to prepare and implement new boutique(s) and pop-up projects in Taiwan – rare in Taiwan
  • Promotion opportunity: potential jump-up to GM position for the right candidate after demonstrating capabilities during 2 to 3 years – rare in Taiwan
  • Small team with high impact and growth opportunity for the Commercial Manager  
  • International mindset leadership – open to new ideas and ability to test & learn new plans

 

               

 

 

KEY RESPONSIBILITIES

 

Key Responsibility 1 – Commercial Leadership with focus on Retail Success

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  • Supervise commercial department across all sales, operational, clienteling, communication and reporting needs
  • Ensure Retail teams and business partners are following Maison standards in terms of product assortment, POS image, service level and pricing, as well as discount practices (RT  
  • Ensure excellence in branding and visibility for the Maison: Act as major contact to Store Planning Department regionally and at HQ for the construction work of renovation / relocation / opening/ closing, Utilize construction investment to negotiate for a bigger and better space, Maintain brand image of each POS at a highly presentable level in terms of dimension size and location of shop-in-shop, product display, PLV animation, and fixture condition.
  • Ensure regular and frequent visit of Retail and Wholesale POS, landlords and other key partners with clear action plans in place and business drumbeat well established
  • Explore business potential and new business partners for future expansion

 

Key Responsibility 2 – Business planning and sales development

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  • Contribute thoughts and opinions on distribution in annual business plan to project brand’s future and propose necessary actions and ideas to realize the objectives
  • Optimize resources to achieve annual sales target.
  • Provide sales estimate for new product launch, analyze and evaluate sales results, collect, consolidate and share qualitative and quantitative feedback
  • Ensure implementation of action plan aligned at yearly Strategic Plan process and ensure revision based on evolution along the year and market/Group/category/Maison trends.

 

Key Responsibility 3 - Distribution network and quality

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  • Maintain solid relationship with retailers to secure brand support and follow the Maison strategy
  • Comply with HQ guidelines in account management to adapt the local network
  • Evolve distribution quality by doing quarterly meeting to update sales performance, best sellers, stock situation, sell-through trend, brand message, event planning, incentives, and other updates.
  • Monitor business momentum with reports on sell-out vs sell-in by value and volume, stock rotation, stock level, assortment quality to react with appropriate actions to improve performance.

 

Key Responsibility 4 – Client Experience and Operational Excellence

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  • Define sales forecast together with General Manager and Com. Ops. Assistant Manager
  • Coordinate with Communication Department for practice of co-op advertising, event organization & implementation, and shop-in-shop construction budget.
  • Gather market information through market visits from dealers, POS sales staff, representatives from other competitors for reference to describe market current situations.
  • Support brand and trade events.
  • Facilitate training to POS, Retail staff and be a force of commercial mastery across teams.
  • Collect and deploy best practices from competition and other subsidiaries to drive extra sales.
  • Coordinate with Marcom to organize promotional activities or co-op advertising or any other incentizing actions with agreeable ROI
  • Coordinate with Finance for to ensure proper handling on account receivables, annual rebate and push money.
  • Coordinate with Richemont Security to ensure full compliance with safety and security operational guidelines, regulations and needs.