Reference Code:  13400

Retail Operation Executive

Shanghai, 31, CN



The mission of Retail Operation Executive is to support retail team to carry out solid boutique operations. Help to consolidate the boutique information and expenses. Support for some special group and maison projects.


OFFICE LOCATION: Shanghai, China

REPORTING TO: Retail Operation Manager



  • Strong functional line of reporting with retail team
  • Liaise with: Boutique Mangers & Staffs
  • Work closely with: Group finance, Group Security, CRM, SDP & VM and external vendor




Key responsibility 1 – Full responsible for all boutique operation job

  • Monthly boutique T&E control & tracking
  • Retail vendor monthly payment
  • Boutique staff information system maintenance & O-Chart Update
  • Boutique staff uniform management
  • Support retail commercial newsletter


Key responsibility 2 – Boutique Network Information Consolidation

  • Boutique information system maintenance: Opening & internalization / Floor plan / Btq photo etc
  • New Boutique opening checklist
  • Internalization project checklist


Key responsibility 3 – Other relative retail issue following

  • Cooperate with communication and events team regarding tactical media and events to support boutique sales
  • Cooperate with CRM to consolidation clients’ information and gifts preparation.
  • Assist Retail Director and Retail office team for daily administration work
  • Support for some special projects such as new system launch etc.




  • 4 year University Degree and proven tracking record in previous employment
  • Good English and Mandarin skills
  • Basic Computer skill, like Excel, Word, PowerPoint, Outlook


  • Good communication skill and team working spirit
  • Commercial and retail understanding
  • Positive attitude
  • Be patient and stable