Reference Code:  17011

Account Manager

Shanghai, 31, CN


MISSION:  The mission of Account Manager is conduct wholesale activities in the giving territory. Conduct Training to retailer’s sales staff in the area. Ensure Visual Merchandising is properly in place. Implement trade marketing activities. Coordination on after-sales service.
OFFICE LOCATION:  Shanghai, China
REPORTING TO:   Deputy Wholesale Director, Vacheron Constantin China


1) Organize the Wholesale activities according to Wholesale strategic and ensure sales target achieve.
- Monitor the sell in & sell out performance of retailers in the assigned area
- Visit retailers regularly and follow up on the related issues (Sales, VM, market trend and competitor’s activities, etc.)
- Quarterly meeting with strategic partners
- WS weekly and monthly meeting with WS director and GM
- Coordinate with internal boutiques on exchanging goods
- Coordinate and arrange the annual WS Seminar


2) POS daily operation in order to monitor daily wholesale sales report
- Ensure POS service level meet brand standard
- Monitor and push retailers’ sellout and inventory record is timely update
- Help define operation KPIs for retailers and monitor its implementation
- Help retailers to make the action plans if they can’t reach the KPI index.


3) Visual Merchandising
- Ensure VM standard reach the brand guideline.


4) Training
- Coordinate with training manager to decide yearly training plan.
- Organize and conduct on-site training
- Identify POS training need


5) Trade marketing activities support
- Make proposal on the trade marketing activities to support retailer’s sell out performance
- Cooperate with MarCom team to well prepare for the event organize
- Monitor the sales result during the events, support CRM and make sure events and road show success.
- Advise retailers to get the useful landlord resource
- Define event gift apply and even incentive scheme, submit and approval get from wholesale director
- Event reports to wholesale director


6) After-sales Service
- Monitor & coordinate between CS manager and retailers
- CRC follow up and make sure all CRC inquiry solved


• Minimum BA degree and above
• Minimum 3 years’ experience in high-end product sales.
• Ability to learn complex procedure and proactive in proposing innovations and improvement
• Experience in handling wholesale operation
• Ability to travel up to 40% of time
• Fluency in Mandarin Chinese and English.
• Skills required : Communication Skills, People Skills, Problem Solving, Process Improvement, Decision Making, Managing Processes, Analyzing Information, Developing Standards, Emphasizing Excellence


About Vacheron Constantin

Vacheron Constantin, crafting eternity since 1755, has transmitted its expertise through generations of master craftsmen without interruption in order to craft its timekeepers for eternity. Representing for over 260 years the very spirit of Haute Horlogerie, Vacheron Constantin continues to design, develop and produce outstanding timepieces that remain faithful to its three brand fundamentals: technical excellence, inspired aesthetics, and superlative finishing. Vacheron Constantin is the longest established submitting company of the prestigious, independent quality seal ‘Poinçon de Genève’ and produces the largest number of certified watches. This commitment has guaranteed the highest quality of its timepieces since 1901. Vacheron Constantin is currently active in 80 countries through 400 points of sales and continuing to develop in accordance with François Constantin’s motto “Do better if possible, and that is always possible”.