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参考代码:  41664

精品店-店铺经理

Hangzhou, ZJ, CN

Fixed Term
  
  

自1995年以来,Roger Dubuis罗杰杜彼便在现代高级制表领域占有一席之地。品牌秉持勇于创新的精神,作品融合大胆亮眼的设计,展现品牌在高级制表机械领域的精湛工艺和权威地位,在21世纪扮演举足轻重的角色。大胆创新和华丽高雅是品牌独树一帜的特色,
坚毅决心则是推动品牌往前迈进的动力。
品牌拥有遍布全球的精品店和专属销售网,您可在世界各地找到由Roger Dubuis罗杰杜彼制造的Excalibur王者和Velvet名伶系列。
这家位于日内瓦的瑞士制表厂秉持追求完美的精神,孜孜不倦地研发着超越巅峰的制表工艺和卓越非凡的技术。

The purpose of this position is to be in charge of implementing retail strategy, managing boutique staff and daily operation, building customer relationships and generating the majority of the company’s revenue. He/She plays a critical role in the organization as the Brand’s ultimate services and sales leader.

 

KEY RESPONSIBILITES:

 

  • Implements retail strategy and generates the majority of the company’s revenue
    • Develops the turnover of the Boutique and meets the sales targets set by the Retail Department.
    • Assists the Retail Manager/Director with the development of the Boutique action plans, which will include assessing the relevant market indicators and planning short-, medium-, and longterm campaigns.
  • Manages the Boutique staff
    • Assesses and articulates recruitment needs.
    • Conducts manpower planning, tasks assignment, individual sales target setting, coach the Boutique staff on-the-job, performance evaluation and appraisal rating.
    • Manages sales associates’ appearance, behaviour, attitude and professionalism, to ensure the set individual targets are met.
    • Understands staffs’ strength and potential to help them realize a higher level performance and development.
    • Motivates staff through feedback and any other sales reward actions.
  • Manages the Boutique operation
    • Supervises the safety and security of Boutique customers, staff and products in line with brand procedures, keeps in mind that the safety of people comes before that of goods, and resolves urgent security cases.
    • Manages and maintains stock and products properly, accurately and efficiently.
    • Oversees the money operation at the Boutique, including cash register consolidation, general Boutique expenses management, banking and petty cash management.
    • Delivers product news and company policy to Boutique staffs and ensures the understanding level.
    • Ensures the timely and accurate Boutique Diary, Daily Sales reporting and Monthly sales report.
    • Manages visual merchandising, new catalogues renew, NSI system maintenance, CDB management and Boutique facilities maintenance.
  • Builds and manages customer relationships
    • Maintains the Boutique’s external relationship with business partners such as shopping malls, restaurants, hotels, and journalists, and local dignitaries. Negotiates and reports the conflict if there is.
    • Maintains VIP relationship and cooperates with brand on VIP activities.
    • Develops client and prospect locally for new clients.

 

KNOWLEDGE AND PROFESSIONAL SKILLS:

 

Experience:

  1. Extensive experience in retail luxury or hotel industry
  2. First management experience required

 

Hard skills:

  1. Results-oriented leadership
  2. Strong sales and negotiating skills
  3. Excellent communication skills, both written and oral
  4. Attention to detail, with the ability to handle multiple projects simultaneously
  5. Strong emphasis on organisation
  6. Computer-literate

 

Soft skills:

  1. Passion for service
  2. Positive attitude (dynamism, optimism, enthusiasm)
  3. Entrepreneurial thinking
  4. Excellent interpersonal skills with the ability to cultivate good relations with staff and consumers
  5. Charisma
  6. Diplomacy
  7. Excellent presentation

 

Education:

  1. Degree in Management/Business is preferred
  2. Good general knowledge
  3. Understanding of the local market
  4. Strong local network already developed
  5. English skills are solid and excellent.