ROGER DUBUIS Boutique Manager / 都内エリア

都内エリア, 13, JP

Fixed Term

ロジェ・デュブイは1995年の創業以来、現代の高級時計を代表す
る存在であり続けてきました。
21世紀にしっかりと根ざしたその大胆なクリエーションは、力強く思い切ったデザインと調和する、高級時計のメカニズムに関する熟練を物語っています。大胆さと類い稀なる発想がブランドの特徴であり、固い信念がその原動力になっています。
ロジェ・デュブイの製品ラインであるエクスカリバーとベルベットは、独自の販売網とブティックを通して世界中で販売されています。卓越性の探究、じっくりと時間をかけて正しいあり方を追求すること、及び独自の技術の開発が、ジュネーブを本拠とするスイスのブランド、ロジェ・
デュブイの基本的な姿勢を示しています。

Position：Boutique Manager

MAIN PURPOSE:

Reporting to the Retail Manager/ Brand Director, the Boutique Manager is responsible for the overall management of the Boutique to insure profitablitly, Brand recognition, team development, superior customer service and customer database building and development.

It is the store manager’s responsibility to communicate and transmit these expectations to the team.

REPORTING TO:

Regional Brand CEO

RESPONSIBILITIES:

Achieves monthly and yearly Boutique turnover and KPI targets set by the brand

Sets goal for all Sales Associate and motivates team on a daily basis

Completes daily and monthly reporting to analyze business trends and needs

Is responsible for the overall training and development of Sales Associates and reviews their performances (coaching, one to one)

Holds briefings to insure consistent communication and information level

Upholds company’s customer service standards

Is responsible for developing the customer database

Proposes local events and advertising opportunities to the platform and develops external relationships to ensure maximal exposure

Manages Boutique Stock, reviews stock levels and communicates product needs

Is responsible for the Boutique administration (cash flow, shipments, repairs, security)

Insures team understanding and adherence to company policies and procedures

Insures that all visual directives are respected and executed (cleanness, merchandising, team grooming)

Represents the Brand inside and outside of the Boutique

Insures communication with platform management and headquarters

PROFILE:

At least 3 years of management experience in luxury environment ideally in retail

Very good general education and sense for etiquette

Strong sense of luxury service and aesthetics

Fluent in local language and English and ideally one more relevant tourist language

Result and action oriented with strong entrepreneurial mindset

Natural leader with good interpersonal competences and empathy

Autonomous with good analytical and organizational skills

Excellent communicator, able to develop a network

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