Reference Code:  92568

Sales Assistant - SERAPIAN


New York, NY, US

Fixed Term

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

At Richemont Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.



(This will be a 6 month pop-up, with an expected opening in September)


As a dedicated member of our Boutique, the Sales Assistant is for Serapian the key role in achieving the Boutique’s objectives and targets with a high level of autonomy. As the service to the Customers is at the heart of this role, you will provide unique client experience before, during and after a sale and proactively develops your client portfolio.



  • You will perfectly master the steps of our sales ceremony (welcome, discover and understand, convince, close, and develop)
  • With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship
  • You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio
  • With your experience in sales and passion for the Fashion & Luxury field, you will be able to reach the sales target and contribute to the team objectives
  • Using your excellent structural and organizational skills, you will manage the boutique’s operations following the procedures and policies.



  • At least 2/3 years of background in Retail, preferably in a luxury Brand
  • Fluent in English. Any other language is considered a strong plus
  • Commercially minded and pride yourself in providing the best quality of service and support
  • Good team player, flexible, positive, and dedicated


Expected Salary Range: $23-$28/hr

Salary will be negotiated based on relevant skills and experience.


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City