HR Operations Supervisor

MAIN PURPOSE

The HR Operations Supervisor handles the administrative aspect of the HR Department and provides support in the department’s functional areas, which include the day-to-day activities, employee data management, payroll administration, benefits administration, HR Policy development, compliance with the labor law, employee onboarding, employee relations, HR system management.

RESPONSIBILITIES

On boarding and Orientation of New Employees

• Full responsibility for on boarding and orientation process.
• Prepare employment contract of selected candidates.
• Initiate and monitor pre-employment screening of selected candidates.
• Communicate visa requirements to new expat employees upon acceptance of offer.
• Coordinate visa application with PRO upon receipt of complete requirements.
• Upon receipt of visa, communicate and confirm joining date of new employee to  respective manager.
• Prepare all necessary arrangements before arrival of new employee (if applicable), i.e. flight, temporary accommodation, airport pick-up, orientation book.
• Request settling in-allowance and accommodation payment for new employee (if applicable).

Off boarding

• Communicate exit process to employee upon receipt of resignation letter.
• Send clearance form to service delivery departments for terminated employees not serving notice period upon receipt of termination letter.
• Coordinate with PRO for cancellation/transfer of visa of leaving employees.
• Request release of final payment once clearance of leaving employee is confirmed.
• Follow-up new visa for employees staying and transferring to other Richemont companies.
• Prepare draft calculation of final settlement for payroll processing.
• Prepare EOSB documents.
• Prepare Service/Experience Certificate
• Prepare the Off-boarding Checklist and ensure the clearance is completed before the departure.

Health and Life Insurance

• Addition and deletion of Life insurance for employees and Health insurance for employee and family.
• Act as focal point of contact for all insurance companies.

EOSB and Pension Payment

• Prepare file for KSA Pension Fund payment to be sent to Finance for payment processing.
• Request payment transfer to Finance for Saudi /GCC Pension Funds.
• Support in periodical testing of EOSB and Finance accruals.

Payroll

• Full responsibility for payroll first level review and payroll run.
• Prepare employee file checklist of new joiners for payroll.
• Provide list of employees eligible for annual ticket payment every month for payroll processing.
• Date Quality on monthly basis 

Reach

• Upload announcement on Reach, such as birthdays, promotions, news, changes, staff sales, etc.

General Administrative tasks

• Prepare requested employee letters.
• Prepare and maintain HR employee files in both shared folder as SAP System.
• Check and process staff purchase submitted by employees.
• Send probation forms to managers to be completed for new employees. ( HRBP)
• Maintain Employee Visa and Work Permit List. (GR)
• Respond to employees’ inquiries regarding policies, procedures and programs.
• Ad hoc requests from HR team.

Drive operational excellence and continuous improvement

• Recommend new approaches, policies and procedures to promote HR best practices
• Propose key business process improvement initiatives to reduce time spent on transactional HR activities

KEY INDICATORS:

• 1 HR Executive -  FTE
• 1 PRO - FTE
• 1 HR Intern
• 1 HR Temp 

IMPACT & AUTONOMY

Level of autonomy (select the most appropriate)