Quality Coordinator

Richemont

New York, NY, US

Permanent

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Quality Coordinator

RNA/Logistics | NY Platform

Role Overview

Perform Quality Control and associated activities in the NY Logistics Platform for High-Jewellery and Watches. Provide support for daily logistics operations. Reporting to Operations Supervisor at the NY Platform.

Responsibilities

Key Responsibility 1: Perform quality control, identify discrepancies and root causes. Take picture of damaged pieces. Process proper QC flow in SAP.

Key Responsibility 2: Handle pieces within prescribed parameters and standards within the platform.

Key Responsibility 3: Maintain and update QC specifications for each concerned Maison according to their needs

Key Responsibility 4: Maintain continuous communication about QC status with the team and our Maisons. Ensure follow-up of pieces with Maisons and Workshops.

Key Responsibility 5: Contribute to QC performance, analyze and suggest corrective actions related to QC KPI and participate in continuous improvement within the platform.

Key Responsibility 6: Manage the supply stock necessary for the QC activity.

Key Responsibility 7: Conduct physical stock inventory counts as per physical inventory schedule and analyze discrepancies.

Key Responsibility 8: Manage any punctual projects assigned by Management.

Secondary duties

Provide support to the Logistics function at our NY Logistics Platform as needed.

Key Responsibility 1: Timely processing of stock transfers into and out of NY Platform, in SAP, for all sales networks.

Key Responsibility 2: Work closely with the Import / Export specialist for all export shipments processed from NY Platform.

Key Responsibility 3: Receive from carriers new packages and deliver to carriers all outgoing shipments per existing schedules.

Key Responsibility 4: Ensure appropriate packaging for the products being shipped and perform shipments following RNA standards and policies

Qualifications

Education:

High School Diploma, higher level education a plus
Diploma in horology, jewelry and/or gemology a plus

Required Experience:

Experience in horology, and/or jewelry and/or gemology or experience as a quality controller in other industries.
General awareness for handling high value pieces.

Technical skills/Abilities:

Knowledge in Quality Control
Knowledge of high-jewelry and/or high-ed watches/complication watches a plus
SAP EWM experience a plus
MS Word, MS Excel, PPT
Must be able to lift up to 25lbs

Person Skills:

Precision/strong attention to details a must
Excellent team player
Excellent communication skills
Excellent time management and organizational skills
Multi-tasker
Customer-centric mindset

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $60,000 - $63,000

Salary will be negotiated based on relevant skills and experience.

#Richemont #WeCraftTheFuture