Reference Code:  34591

Director, HR Operations & Analytics


New York, NY, US


Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

At Richemont North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.





Richemont owns a portfolio of leading international ‘Maisons’ (brands) which are recognized for their distinctive heritage, craftsmanship, and creativity. The Group operates in four business areas: Jewelry Maisons, being Cartier and Van Cleef & Arpels; Specialist Watchmakers, being A. Lange & Söhne, Baume & Mercier, IWC Schaffhausen, Jaeger-LeCoultre, Officine Panerai, Piaget, Roger Dubuis and Vacheron Constantin; Online Distributors, being Watchfinder.co.uk and YOOX NET-A-PORTER GROUP; and Other, including Alfred Dunhill, Azzedine Alaïa, Chloé, Montblanc and Peter Millar.



As a member of the HR leadership team, the Director, HR Operations & Analytics, is responsible for setting the strategic vision and execution plan across HR Operations, HR Systems, Analytics, and Payroll. The Director, HR Operations & Analytics plays a critical role in ensuring accurate, efficient, compliant, and digital operations.



HR Operations:

  • Responsible for identifying solutions and needs across HR department and Maisons to define strategic roadmap and execution plans to ensure streamlined, compliant, and digital operations. Ability to manage resources, budget, and timelines as well as ensure communication across stakeholders/leadership.
  • Provide project management across HR projects/initiatives.
  • Oversight of bi-annual controls.

HR Systems:

  • Responsible for leading level 1(L1) support across HR systems – provide final decisions on system governance and maintenance across SAP HR and Dayforce to ensure systems governance and accurate reporting/analytics.
  • Responsible for defining new strategic HR systems support model and transition support.
  • Oversight of HR systems segregation of duties.

HR Analytics:

  • Responsible for HR analytics execution.
  • Maintenance of core HR data structure -  lead team to partner with HRBPs to define and maintain core HR data.
  • Definition and delivery of core HR analytics strategy


  • Oversee Payroll operations and support to ensure processes, controls, and system management are accurate, efficient, and align to needs of operations.
  • Responsible for bi-weekly and bi- annual payroll review and controls.




    • Bachelor’s degree required, advanced degree and/or certification a plus
    • HR Professional with at least 8-10 years of experience in HR/Management in HR Operations with Payroll support

Technical Skills/Abilities:

  • Familiarity with US Federal and State HR compliance regulations
  • Familiarity/exposure to SAP HR or similar HCM system in preferred
  • Experience using reporting/query tools and data management tools preferably SuccessFactors, ADP, ATS
  • Understanding of core HR processes, tools, and data structures
  • Advanced PowerPoint, Microsoft Word, Excel, Windows, Outlook skills

Personal Skills:

  • Must be able to handle matters of a confidential nature with the utmost professionalism and discretion
  • Innate teacher with excellent with strong interpersonal skills in communicating with employees at all levels in the organization, including vertical and horizontal influencing, collaboration, and relationship-building across functions



RNA is based in Manhattan with offices in Midtown. Some functional team members are based in Shelton, CT. The RNA distribution centre, customer service center and client relationship center are located in Dallas, TX. Periodic travel to and between these locations will be required. Occasional travel to Richemont’s headquarters in Geneva, Switzerland, will also be required.