Reference Code:  94155

Watchmaker 1


Mississauga, ON, CA


Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

At Richemont North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.






Individual will handle all Watchmaker related responsibilities concerning production and quality standards defined by Richemont and its Brands.




  • Describe condition of the piece to be evaluated.
  • Identify root cause of problems in accordance to the client request(s).
  • Select the adequate service in accordance with the Brands policy while:
    • Meeting the client request.
    • Proposing a solution to solve the issue.
  • Identify the spare parts needed to repair the evaluated piece.


  • Dismantle the timepieces and insert all parts dismantled into the repair box:
    • Remove the strap or the bracelet.
    • Separate movement/dial/hands from the case components.
    • Dismantle the watches case components.

Case Preparation:

  • Install and assemble the watches case components in preparation of the encasing of the movement.
  • Check and ensure waterproofness of the case.

Movement Repair:

  • Analyse and take decisions to define proper methodology to repair any calibre needed except those calibers that require restoration
  • Sample of movements to be repaired:
      • 7750 ETA
      • 5000 IWC
      • 2892ETA
      • P9000
      • 6497ETA
  • Use or develop adequate tools or processes to correct issues that can arise during the repair process.
  • When necessary, resolve issues related to limited (or no) access to spare parts by fixing existing components of the piece.


  • Install the dial and the hands prior to encase the movement and close the watch.
  • Perform a first Quality Control to ensure that the piece is in working order.

Maintenance and Organization of the Workshop:

  • Follow RNA and Brands’ specifications:
    • Tools
    • Technical procedure
    • Work assignments
    • Standards of Quality & Standard Time of Operations (STOs)
  • Maintain Tools and Equipment:
    • Ensure that all equipment used are calibrated and maintained at a high standard.
  • Proper layout and accessibility of all tools and equipment.
  • Maintain a cleaned, organized and safe working area.




  • High School Diploma or GDA is preferred.
  • Watchmaking diploma or certification.

Required experience:

  • Minimum of 5 years of experience in Watchmaking is preferred

  • Working experience with luxury brands is a plus

  • Watch and Jewellery polishing experience is a plus

Technical skills / abilities:

  • High level of dexterity and focus to handle small parts, with a strong attention to detail

  • Ability to follow instructions and efficiently provide a high level of quality

  • Ability to analyse and solve problems by using adequate processes and tools available


Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.