Team Lead - Omnichannel Content Platform

Team Lead - Omnichannel Content Platform

MAIN PURPOSE

Richemont is looking for a talented and highly motivated Technology Team Lead (TTL) to join our enthusiastic and dynamic team within the Omnichannel Content Platform (OCP) Product Area.

You will work in a global environment with highly distributed teams in different countries and time zones and at different management levels.

The mission is part of Richemont Group Technology, which is a product-oriented organization. As such, the Technology Team Lead is responsible of:

• Managing a Product Team according to the Group Technology Agile Centre of Excellence guidelines
• Managing team members effectiveness to match the Product development and support needs
• As a team member, responsible for the development and implementation of features enabling business value, based on the priorities set by the Product Owner.

KEY RESPONSIBILITIES

People

• Establish your leadership as a team lead. Lead by example, applying the agile values and mindset
• Set internal tech team member objectives and carry out annual reviews (Performance and Development objectives) and provide feedback for external tech team members
• Make sure that each tech team member (internal and external) has clear roles and responsibilities
• Keep and enhance motivation
• Continuously develop technical and soft skills of your technology team members, in line with personal and product team / area needs
• Develop a customer-oriented mindset and a culture of trust and transparency
• Ensure tech team member’s participation to Community of Practices
• Stimulate the tech team members to work according to agile values and practices
• Stimulate collaboration and communication between tech team members across the Product Area

Managing

• Master all the product aspects and features, constantly liaise with Product Owner and stakeholders in order to make sure all matters are clear and properly managed
• Manage and forecast team capacity for upcoming sprints
• Be the point of contact/provide support for your product in case of escalation/critical incidents
• Together with the PAM, manage the relationship with partners and 3rd party

Budget

• Work with the PAM in establishing contracts during the fiscal year with external suppliers within the budget
• Drive and control contractors with PAM together
• Validate timesheets and check supplier billing and invoices for correctness

Processes

• Embrace a continuous learning approach
• Proactively identify and resolve team member related risks/impediments. Escalate when needed
• Ensure that all features are developed according to the defined rules and metrics (definition of Done for ex.)
• Propose process improvements whenever it is required

DIMENSION

• Bachelor’s or Master’s degree in Information Technology or Computer Science or equivalent experience
• Minimum 5 years of hands-on experience in the Technology field, with at least 5 years of hands-on experience in agile product management
• Industry-recognized Agile certification, including but not limited to: SAFe, LESS or equivalent Certifications
• Excellent proficiency in French/English. Fluency in additional languages is a strong asset
• Proven experience in PIM/DAM area is a strong plus
• Must have demonstrated success in leading and developing Global distributed Teams on a multinational global environment
• Demonstrated experience in leadership, team mentoring. Ability to present ideas in context, which can be understood by technology, business and non-IT personnel
• Exceptional analytical mindset, keen attention to detail, and an advocate of agile product management
• Proven ability to identify and act upon opportunities for continuous improvement Provide expert advice to Maison’s and functions
• Ability to function effectively in a fast-paced environment, handle multiple efforts simultaneously, prioritize and meet deadlines, stress resistant