Reference Code:  100275

Team Lead - Omnichannel Content Platform


Meyrin, GE, CH


Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

Team Lead - Omnichannel Content Platform





Richemont is looking for a talented and highly motivated Technology Team Lead (TTL) to join our enthusiastic and dynamic team within the Omnichannel Content Platform (OCP) Product Area.

You will work in a global environment with highly distributed teams in different countries and time zones and at different management levels.


The mission is part of Richemont Group Technology, which is a product-oriented organization. As such, the Technology Team Lead is responsible of:

  • Managing a Product Team according to the Group Technology Agile Centre of Excellence guidelines
  • Managing team members effectiveness to match the Product development and support needs
  • As a team member, responsible for the development and implementation of features enabling business value, based on the priorities set by the Product Owner.







  • Establish your leadership as a team lead. Lead by example, applying the agile values and mindset
  • Set internal tech team member objectives and carry out annual reviews (Performance and Development objectives) and provide feedback for external tech team members
  • Make sure that each tech team member (internal and external) has clear roles and responsibilities
  • Keep and enhance motivation
  • Continuously develop technical and soft skills of your technology team members, in line with personal and product team / area needs
  • Develop a customer-oriented mindset and a culture of trust and transparency
  • Ensure tech team member’s participation to Community of Practices
  • Stimulate the tech team members to work according to agile values and practices
  • Stimulate collaboration and communication between tech team members across the Product Area




  • Master all the product aspects and features, constantly liaise with Product Owner and stakeholders in order to make sure all matters are clear and properly managed
  • Manage and forecast team capacity for upcoming sprints
  • Be the point of contact/provide support for your product in case of escalation/critical incidents
  • Together with the PAM, manage the relationship with partners and 3rd party




  • Work with the PAM in establishing contracts during the fiscal year with external suppliers within the budget
  • Drive and control contractors with PAM together
  • Validate timesheets and check supplier billing and invoices for correctness




  • Embrace a continuous learning approach
  • Proactively identify and resolve team member related risks/impediments. Escalate when needed
  • Ensure that all features are developed according to the defined rules and metrics (definition of Done for ex.)
  • Propose process improvements whenever it is required





  • Bachelor’s or Master’s degree in Information Technology or Computer Science or equivalent experience
  • Minimum 5 years of hands-on experience in the Technology field, with at least 5 years of hands-on experience in agile product management
  • Industry-recognized Agile certification, including but not limited to: SAFe, LESS or equivalent Certifications
  • Excellent proficiency in French/English. Fluency in additional languages is a strong asset
  • Proven experience in PIM/DAM area is a strong plus
  • Must have demonstrated success in leading and developing Global distributed Teams on a multinational global environment
  • Demonstrated experience in leadership, team mentoring. Ability to present ideas in context, which can be understood by technology, business and non-IT personnel
  • Exceptional analytical mindset, keen attention to detail, and an advocate of agile product management
  • Proven ability to identify and act upon opportunities for continuous improvement Provide expert advice to Maison’s and functions
  • Ability to function effectively in a fast-paced environment, handle multiple efforts simultaneously, prioritize and meet deadlines, stress resistant