Reference Code:  13366

Quality Control & Logistics Coordinator


Manhattan, NY, US


Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.



Primary Duties:

  • Perform Quality Control and associated activities in the NY Logistics Platform for High-Jewerly and Watches
  • Perform quality control, identify discrepancies and root causes. Take picture of damaged pieces. Process proper QC flow in SAP
  • Handle pieces within prescribed parameters and standards within the platform
  • Maintain and update QC specifications for each concerned Maison according to their needs
  • Maintain continuous communication about QC status with the team and our Maisons.
  • Ensure follow-up of pieces with Maisons and Workshops
  • Contribute to QC performance, analyze and suggest corrective actions related to QC KPI and participate in continuous improvement within the platform
  • Manage the supply stock necessary for the QC activity
  • Conduct physical stock inventory counts as per physical inventory schedule and analyze discrepancies
  • Manage any punctual projects assigned by Management



  • Provide support to the Logistics function at our NY Logistics Platform
  • Timely processing of stock transfers into and out of NY Platform, in SAP, for all sales networks
  • Work closely with the Import / Export specialist for all export shipments processed from NY Platform
  • Receive from carriers new packages and deliver to carriers all outgoing shipments per existing schedules
  • Ensure appropriate packaging for the products being shipped and perform shipments following RNA standards and policies
  • Escort visitors in the platform as necessary.



Diploma in horology, jewerly and/or gemology a plus


Required Experience:

  • Experience in horology and/or jewerly and/or gemology or experience as a quality controller in other industry
  • General awareness for handling high value pieces


Technical Skills / Abilities:        

  • Knowledge in Quality Control
  • Knowledge of high-jewelry and/or high-end watches/complication watches a plus
  • SAP EWM experience is a plus
  • MS Word, MS Excel, PPT
  • Must be able to lift up to 25 lbs.  


Personal Skills:

  • Precision/attention to details
  • Excellent team player
  • Excellent communication skills
  • Customer-centric mindset
  • Excellent time management and organizational skills
  • Autonomy

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City