Website Merchandiser

Richemont

London, LND, GB

Permanent

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

Peter Millar – Website Merchandiser

(permanent, Full-Time)

HOW WILL YOU MAKE AN IMPACT?

As a Website Merchandiser you will work directly with the E-Commerce team to provide a luxury shopping experience on gfore.co.uk and petermillar.co.uk by optimizing category visual display, product display and product availability. You will be responsible for updating products and categories on the website, updating website inventory, and ensuring products and categories are setup for marketing initiatives. The successful candidate will be highly organized and detail-oriented with a desire to drive sales through product placement and display.

Key responsibilities:

Lead on-site merchandising for a luxury apparel brand to ensure customers have an excellent experience and the website maintains brand integrity
Work with the internal E-commerce, Inventory Planning, Marketing, Production, Creative, and Customer Care teams as well as website platform engineers to ensure all products are presented properly and accurately on the website
Lead monthly product uploads
Execute enrichment data in PIM system
Be the point person responsible for hitting E-Commerce & Marketing deadlines regarding inventory and merchandising for digital and campaigns
Manage website inventory to move inventory, monitor sell through, and ensure inventory availability on the site daily
Act as point person for creating and maintaining promotional coupons
Maintain product accuracy and details by updating imagery, copy, pricing or other changes as necessary throughout the product lifecycle
Work with the creative team to ensure all products and pages have the appropriate imagery and copy
Update product placement, categories, and images to align with marketing strategy, catalog plans and sales data as needed
QA all product and/or category updates and new products to ensure proper presentation
Work with SEO team to implement changes on the website to enhance search engine performance
Run A/B tests to determine new changes that will increase KPIs
Assist the Site Operations Manager with QA testing new website features

Recommend merchandising strategies to increase conversion rate, orders and/or upsell/cross-sell products
Be a contributing partner in the evaluation and selection of new and existing product
Respond to customer service and management concerns in a proactive, quick and professional manner
Be the product information resource for internal departments and external customers
Use reporting data to proactively update onsite search results

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Flexibility to meet constantly changing needs of a young, growing company
Attention to detail and extremely organized
Ability to manage multiple priorities and deadlines simultaneously
Effective at working in a team environment while managing individual priorities and duties efficiently
Ability to build and maintain strong relationships with our customers
Willingness to work flexible hours
Proficiency in MS Excel, Word, PowerPoint, and Google Analytics
Analytical skills with the ability to make decisions based on data while taking into consideration the G/FORE brand; experience with site analytics/site analytics tools
Experience with Salesforce Commerce Cloud, Blue Cherry (ERP), and InRiver (PIM), Power BI preferred
Good grasp of website usability and user experience
Enjoys exercising the creative muscles and loves to work in a team environment where the input and ideas of all team members are considered
Demonstrated understanding of how customers shop online and how it differs and is similar to an in-store shopping experience

HOW DO WE KEEP YOU SMILING?

As a significant member of the Peter Millar community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

2nd Stage – Interview with the Merchandising Manager

3rd Stage – Interview with the Head of HR

LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg