Reference Code:  33869

IT Support Manager (UK & Benelux)


London, LND, GB


Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

Richemont – IT Support Manager (UK & Benelux)


You will be accountable for leading change in the local organisation to ensure consistent alignment, stability and evolution within a number of key areas, notably people, finance, project and service management. You will also be part of the local Exco to drive change as a region. Your ultimate aim will be to deliver a high quality, truly value added service to the business users, actively engaging these users in the technology available to them. In this context, you will work closely with regional peers, Group Technology management and you will interact with business representatives in a complex, dynamic and international environment.


How will you make an impact? 

  • People Management – recruit, coach, lead, retain a successful team
  • Finance Management – manage the agreed budget, ensure consistency in the Asset register with physical inventory
  • Project Management - Owns and monitor the project / activities roadmap and the 3 year plan
  • Service Management - Accountable for the proper delivery and support of the Group Technology services and promote Operational Excellence


How will you experience success with us?

  • You have excellent knowledge of IT systems & methodology, telephony, and digital

workplace collaboration solutions

  • Strong experience in managing local and international teams
  • You are customer oriented and have excellent interpersonal and communication skills
  • Extensive people management experience in a similar position for a multinational company
  • You are fluent (written and oral) in English, any other European language is a plus
  • You are a flexible team player who finds solutions


Your journey with us:

  • Initial screening call with the Richemont Talent Team
  • Interview with the HQ IT Director
  • Interview with the HR Director / HRBP
  • Final interview with the CFO


Learn More about life at Richemont:




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