Digital Workplace - Digital Collaboration engineer

Digital Workplace – Digital Collaboration engineer 

You aim to reach excellence to provide high quality of service for our IT Teams and end users around the world?   

You are passionate about the digital workplace providing the end users with the best of the tools to increase their productivity and collaboration; you have a strong appetite to learn, progress and evolve continuously, building a strong relationship with our teams? Join us!  

As part of the Digital Workplace team, your role would be to bring the digital collaboration landscape to the next level. You will be responsible to administrate and keep the collaboration platforms updated and secured. Also, to enhance the knowledge bridges with the Operations teams. Up to date documentation is a key factor you will need to commit to. Also, building processes that help to offload users and the operations team. 

CONTEXT  

HOW WILL YOU MAKE AN IMPACT?   

• Administrate and manage O365 collaboration services (manage changes, apply appropriate policies, etc.). 

• Keep the scoped platforms healthy. 

• Support projects that bring added value to the business users in the scope of digital collaboration. 

• Staying up to date on potential security gaps and being reactive when one is identified. 

• Monitor healthiness of the collaboration solutions. 

• Guide and help the operations team with their needs. 

• Build automation processes that help to operate the platforms. 

• Follow-up on any issues with Microsoft when necessary 

DWP Digital Collaboration engineer responsibilities you will support the business with  

• Be subject matter expert on digital collaboration landscape. 

• Manage priorities and SLAs. 

• Build knowledge bridge between engineering and operations team. 

• ITIL methodology. 

• Powershell automation script to help carry out daily tasks. 

HOW WILL YOU EXPERIENCE SUCESS WITH US?  

As DWP Digital Collaboration engineer, you will work with a very experience and highly performant team overlooking many technologies that serve the digital workplace. This is a constantly evolving environment which will make you expand your knowledge. 

DWP tools/services 

• OneDrive 

• SharePoint on Premise (SP 2016) and Online 

• Microsoft Teams 

• Viva Engage 

• Office 365 

Soft Skills you should have for the role  

• Good communicator 

• Attention to detail. 

• Analytic skills 

• Help with the onboarding of potential new Digital Collaboration solutions that will be added to the portfolio. 

A plus if you have these skills  

• Entra ID 

• Cloud File Share, AWS FSx 

 You are / have  

• Willingness to constantly learn and progress.   

• Engineering school, university or polytechnic master’s in computer science, Information management – or similar working/studying experience.  

• At least 5 years of experience in engineering tasks related to Microsoft stack. 

• Strong capacity to analyse automation process issues and propose solutions.  

• Ability to communicate in both technical and non-technical ways with clients and colleagues.  

• Rigorous, flexible, stress resistant, autonomous, and passionate about computer science. 

• Capacity to work in an autonomous way and in multi-cultural context across regions.   

• Fluent (speaking/writing) in English.