Senior Regional Learning & Development Manager

ROLE

Richemont Asia Pacific is now looking for an accomplished Learning & Development expert to join the Regional Learning & Development Team in Hong Kong.  Reporting to the Regional Director of Learning & Development and working alongside the Maison/Richemont Function leaders, you would provide value-added partnerships to the formulation and orchestration of the strategic, transversal learning initiatives and contribute to the development of a capable workforce to realize the Richemont Group’s ambition in our markets.

HOW WILL YOU ADD VALUE?

1. Learning & Development Curriculum and Project Management

• Assume the role of market Learning & Development lead of Northeast Asia sub-region to strategize and operationalize all Learning & Development initiatives for the corporate population, while supporting the Group and Regional Learning & Development initiatives for the region in partnership with Regional Director of Learning & Development and Regional People Experience Director

• Understand the business priorities of Maisons/Richemont Functions and translate them into impactful learning solutions that build employee capability and bridge competency gaps
• Conduct learning needs assessment, develop new modules and refresh existing modules of the learning curriculum, and provide sound recommendations on the delivery options that engage learners and produce desired outcomes
• Establish and communicate project plans that define milestones, roles and responsibilities for effective program deployment
• Develop, monitor and adjust budget in order to fulfil the Learning & Development priorities
• Maximize internal available resources (people, processes and tools) whilst sourcing external vendors/resources to enrich the total learning offerings
• Manage the reporting and tracking of all Learning & Development initiatives, qualitatively and quantitatively, for management perusal

• Serve as an expert in the Learning Management System and optimize the functionalities to maximize operational efficiency

2. Learning & Development Program Facilitation and Operationalization

• Facilitate bespoke programs with appropriate contextualization to reflect and address the market-specific learning needs
• Cascade and leverage programs and assets from Group Learning & Development (e.g. My Performance Journey, Compliance Programs) to the designated population
• Measure success and impact of learning solutions and suggest improvements as appropriate
• Manage co-ordination and logistics of learning events and offerings, based on the agreed budget and milestones
• Provide advice (and co-creation support) when requested to the Maison/Richemont Function Human Resources Business Partners or stakeholders on learning interventions and tools to enable effective skill transfer and knowledge application

3. Partnership Building and Stakeholder Management

• Develop and maintain effective relationships with Maisons/Richemont Functions leaders across levels/markets, enlist their collective commitment on the learning priorities, and co-create conditions for effective capability development and lasting behavioural change
• Work closely with Human Resources Business Partners to cultivate and embed a strong culture of intentional, perpetual learning
• Partner with Group Learning & Development and Regional People Experience to synergize efforts and scale resources on people development

WHAT CALIBRE ARE WE LOOKING FOR?

• An accomplished Learning & Development/Corporate Academy lead with at least 10 years’ solid Learning & Development experience, preferably gained from luxury retail and hospitality sectors; previous experience in leading corporate academy and curating blended learning curriculum on regional/global scales a definite asset  
• A trusted partner/advisor with strong business acumen, exceptional understanding of Learning & Development best practices, and proven ability to translate the business needs into practical Learning & Development solutions; understanding of retail landscape an advantage
• A skilled trainer with significant hands-on facilitation experience in English and Chinese (Cantonese and Putonghua); accreditation on branded programs (e.g. Situational Leadership) and professional license on facilitation/coaching an advantage
• An agile, well-organized project manager comfortable with planning and executing both strategic and operational tasks in a fast-paced, multi-brand and multi-market environment
• An interpersonally and culturally savvy relationship builder with ability and poise to engage and influence stakeholders across levels, and leverage both internal and external networks to deliver results
• A result-driven individual with a strong sense of ownership and an innovative mindset
• Occasional travels are required

HOW DO WE KEEP YOU ENGAGED?

You will be working in a collaborative, inclusive, and dynamic environment.  You will integrate into the world’s leading luxury goods Maisons and be able to create an impact on our Asia Pacific strategic priorities and ambitions regarding people development.  You will be a pivotal champion contributing to the development and deployment of employee-centric yet business-focused learning solutions to enable and empower the growth of our employees to thrive in a fast-changing luxury retail landscape.