Reference Code:  69847

Quality Coordinator


Grand Prairie, TX, US


Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

At Richemont North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.




Role Overview

Collect, analyze, implement, and communicate improvement opportunities at the RDC through Brand feedback and internal opportunities.   



Develop method to collect and organize brand feedback


Identify and implement continuous improvement opportunities based on brand feedback and internal deficiencies:

  • Collect, organize, and analyze feedback data
  • Communicate trends to Leadership Teams
  • Coordinate investigation activities with applicable parties (internal, external, support teams)
  • Makes recommendations on potential training opportunities and process improvements
  • Assist with the Corrective Action/Preventive Action program


Create, conduct, and maintain product and process auditing program:

  • Create quality criteria for all functional areas
  • Perform product and process audits across functional areas of the RDC to ensure compliance
  • Collect and analyze trends (scorecard)
  • Address trends with Leadership Teams
  • Utilize continuous improvement tools for resolution and adherence  



  • High School diploma; higher education preferred
  • 2-3 years work experience in a logistics or manufacturing operation
  • Intermediate level in Microsoft programs
  • Must be able to professionally complete presentations/summaries/reports
  • Continuous improvement mindset
  • Demonstrated ability to perform basic analysis and identify solutions to resolve specific distribution and logistics needs
  • Experience with continuous improvement tools
  • Experience with quality metrics (cost, defects, returns, OEE, throughput, customer complaints, returns)
  • Experience with change management
  • Ability to operate different types of technology
  • SAP knowledge
  • Fluent with proper English communication: verbal and written (must know how to write and speak professionally and grammatically correct)
  • Excellent communication and presentation skills; ability to communicate personally and publicly
  • Comfortable communicating at all levels of the organization
  • Team player attitude with the ability to influence
  • Highly organized
  • Detail –oriented
  • Independently manage tasks/projects within the operation with minimal supervision


Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth