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Code de référence:  89236

SAP Business Consultant, Logistics EU - Temporary Contract

Richemont

Genève, GE, CH

Fixed Term
  

Richemont, l’un des leaders mondiaux dans le secteur du luxe, possède différentes Maisons spécialisées dans la joaillerie, l’horlogerie et les accessoires haut de gamme. Chaque Maison incarne fièrement une tradition de style, de qualité et d’artisanat et Richemont s’efforce de préserver l’héritage et l’identité propres à chacune d’elle. Dans le même temps, nous nous engageons à innover et à concevoir de nouveaux produits en accord avec les valeurs de nos Maisons, à travers un processus de créativité permanente.

The Business Consultant, Logistics (SAP LE and eWM), is a member of the Enterprise Application Services Europe team based in Meyrin, Geneva.

 

We are supporting around 10 Logistic platforms, providing services to 13 Maisons within around 17 countries in Europe using Enterprise Application SAP ERP, internally called “SAP Gemini”, dealing in this position with multiples SAP domains such as OTC, PTP , CS, ECOM.

We are interacting with around 25 Key-Users.

 

KEY RESPONSIBILITIES & DUTIES

  • Receive requests for information or issues through incidents (level 2 support). Resolve and/or coordinate resolution (e-g: service-desk or group technology teams – level 3 support) according to the Service Level Agreement. Discuss and evaluate the priority and risks.
  • Act as a bridge between business teams (e-g: Distribution Performance teams, Business Process Integrators, Commercial teams) and technical teams (SAP teams).
  • Prepare, organize, and coordinate test sessions during projects, release/maintenance cycles and regional deployment of the solution
  • Perform periodical non-regression tests to secure the quality and stability of the solution
  • Autonomy in analysing and replicating given issues/request in test environment.
  • Give training to Key Users through on site or virtual sessions
  • Animate Key Users community, and ensure knowledge is well spread across our business users.

 

PROFILE

  • Education: Bachelor / Master in Business, Computer Science or Engineering
  • Recognized and successful SAP support experiences in Logistic (MM) and in eWM domains, at least one significant experience
  • Good understanding of the business practices in Logistic MM & eWM functional area and interaction with Business in the Distribution area (OTC, PTP) as well as with CS, ECOM.
  • Knowledge of Agile methodology a plus
  • Capacity to learn and investigate transverse business flows
  • Service-oriented, user-focused
  • Analytical and problems solving skills
  • Organization skills (evaluate impacts of changes, identify risks & solutions)
  • Written & oral communication skills, ability to give trainings
  • Fluent English, any other European language is a plus

 

Temporary mission starting April 2023 until end of December 2023. 

LEARN MORE ABOUT LIFE AT RICHEMONT AND OUR MAISONS BELOW