KEY RESPONSIBILITIES

Managing Orders

• Constant communication with key contacts to update on current and future status (delivery updates, shipping details, etc.)
• Coordinate with the shipping team in terms of the shipping docs
• Enquiries & analysis related to shipments
• Manage the shipment discrepancies
• Manage ad-hoc orders if needed from the partners
• Support in developing the standard operating procedure for the function
• Maintaining trackers of all client and product information
• Support in resolving client complaints/ payment issues with internal and external stakeholders
• After sales activities - coordinate with clients on the repair statistics

Reporting, Planning and Analysing

• Prepare and consolidate stock reports of clients on quarterly basis
• Consolidate the monthly sales report from the partners
• Preparation of reports: Stock, Sales (sell-in / sell-out) and any other operational reports as required

• Issue a seasonal detailed report on the orders placed by partners
• Assist the Wholesale Manager in presentations with key metrics

Finance

• Obtain the financial statement as per clients
• Track receivables and overdues from partners and communicate the same with partners consistently and in a timely manner

JOB PROFILE

Experience

• Minimum of 1-2 years relevant experience
• Multi-national company experience preferred
• Experience of working in a fast paced environment

Technical Skills

• Excellent knowledge of English (written and spoken); Arabic and French is an advantage
• Strong reporting and analyses; ability to draw conclusions from numbers and present effectively
• Excellent computer skills, including very strong proficiency in Excel and PowerPoint

Personal Skills

The successful candidate will have the following personal qualities:

• Strong interpersonal skills
• Highly punctual
• Analytical and problem-solving mindset
• Ability to approach data and situations logically, in a step-by-step way
• Clear, timely, accurate communication and reporting