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Reference Code:  9952

Sales Adviser - Watchfinder & Co

Richemont

Brent Cross, LND, GB

Permanent
  
  

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

As a Watchfinder Sales Advisor, you will be responsible for providing a world class customer service and achieve sales targets in line with the ambitions of the Brent Cross boutique.

 

 

Key Responsibilities

  • Reaching monthly store targets (Units, Conversion, ATV)
  • Increasing customer feedback scores raised through trust pilot
  • Managing the end to end process from appointments and viewings to purchases and after sales care.
  • To attract and engage with Watchfinder customers, as well as developing the existing customer base
  • Understanding the client’s requirements by asking open questions to engage and gather information, listening to their needs and getting the correct information to make the sale.
  • Continuously working to the Watchfinder client experience
  • Taking part actively in team meetings, events, regular inventory counts, and all daily operations as required
  • Ensuring the Boutique is kept tidy, clean and welcoming at all times
  • To ensure all forms and procedures are used correctly and follow through to completion

 

Ideal Profile

  • A minimum of 1 – 3 years prior experience in Luxury Fashion / Accessories
  • Strong sales techniques and clientelling
  • Excellent interpersonal and communication skills
  • A warm and friendly personality that can build relationships easily
  • Fluent in English (written and oral), a second language is a plus
  • Sales and target driven
  • Proactive and with a can-do attitude
  • Proficiency in Microsoft Office and email is required

 

If this sounds like the perfect role for you, apply now! 

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