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Reference Code:  40103

Security Technology Technician

Richemont

Bellevue, GE, CH

Permanent
  
  

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

"An outstanding opportunity to operate attractive security technologies, and enable our Group Security community to focus on their respective expertise’s." 

 

The Security Technology Technician is part of the Group Security Technology Department and reports to the Head of Group Security Technology

 

HOW WILL YOU MAKE AN IMPACT?

 

As a Security Technology Technician, you’ll be part of the Group Security Technology Team.

You report to the Head of Group Security Technology and work closely with the Security Technology Engineer, Operations Lead and Security Technology Engineer, Integration Lead. You are operating and supporting the activities within the Group Security Technology Department with a focus on troubleshooting, resolving technical incidents, contributing to platforms operations, and interacting with Group Security end-user community following the requests and the needs.

 

Your main activities will be :

 

  • Respond to customer/collaborator inquiries and assist in troubleshooting and resolving software related issues,
  • Responding to technical support tickets, and guide external resources involved in Group Security end-user community support
  • Involved in support services organization and improvement
  • Actively update, maintain, and monitor Group Security and Technology supported software,
  • Supporting the roll-out of new applications and supporting for the handovers
  • Prioritize tasks following priorities within the operations.
  • Provide technical documentation and if applicable software training
  • Maintaining good relations within any Stakeholders

 

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

 

You have 2 to 3 years of experience in a similar role ideally in a multinational environment. 

 

You will be successful on our journey if you are curious, proactive, autonomous, and agile. On top of that, you have an exceptional analytical mindset and keen attention to detail.

 

In terms of experience, you have general IT knowledge and experience in cross-Team projects, as well as hands-on experience in technical engineering and operational experience, preferably in a multinational, global environment.

Your technical background is linked to a Windows and Unix/Linux OS environment, and you have ideally a great knowledge of Python or any programming language.

You can truly make a positive impact with your exemplary personal and professional integrity!

 

HOW DO WE KEEP YOU SMILING?

We are an international organization with diversity at our core – what unites us is the dedication to work closer together and support our organisation and Markets in their success, while still working with the global aspect in mind as One Team.

You will join a dynamic, diverse and challenging environment and you will interact with several stakeholders across functions and countries; our offices will allow you to evolve in a modern and pleasant environment.

 

 

YOUR JOURNEY WITH US:

  1. If your application is selected we will reach out shortly for an introductory call.

 

  1. As part of the interview process, we always ensure complete insight and transparency, namely, you will have the chance to meet people who will be crucial to your future success in the role. 

 

 

#RICHEMONT #REVEALTHEEXCEPTIONNAL

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

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