Reference Code:  68627

Operations Executive

Singapore, 01, SG


Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.


This position is responsible for providing daily support to the Piaget Operations team for the SEA and Oceania markets.



  1. Stock Supply, Replenishment and Managment
  • Manage the wholesale accounts in SEAO markets, including sales orders and operations
  • Partner with various internal departments to plan replenishment, distribute the products according to the target visibility and sales ambition defined.
  • Liaise with the POS or the operators for all topics related to supply needs: product availability, assortments, lead-times, orders, returns. 
  • Monitor stock movement and assist in maintaining appropriate assortment levels
  • Prepare report and conduct ongoing data analysis of sales performance to identify risks and opportunities. Formulate and recommend strategies to optimize sales. 
  • Manage consignment stock in the region (watches, special pieces, straps and any other kind of products)
  • Follow up with WHS teams enquiries using PEP platform and perform regular platform maintenance.
  • Ensure ODNs created are processed and cut offs/ETAs met
  • Troubleshoot SAP platform processes to ensure smooth transactions when required
  • Collaborate with logistic team to coordinate inbound and outbound flows, cope with delivery constraints and hiccups, local regulations, festivals, or business activities
  • Participate as key user in Richemont projects
  • Perform all administrative tasks related to sales orders, stock allocation, invoicing, returns.
  • Challenge and enhance the processes to constantly improve operational efficiency.
  • Create retailer account set up in system
  • Coordinate month end/quarter end incentives and accrual




4)         Enquiries and firm orders

  • Answer requests from POS/online platform, liaise with all parties involved to assess availability and lead-time. 
  • Follow up and manage the enquiry or firm order from the supplier to the final delivery. Make sure delivery dates committed to end client are respected. 
  • Share qualitative feedback on enquiries with Demand Planning and Commercial teams. Suggest assortments or sales forecast amendments in case of frequent enquiries



5)         Pricing, invoicing and receivables

  • Manage yearly price changes
  • Alert on credit limit and overdue. Ask Finance to release orders when needed. 
  • Release credit note on returns. Issue debit / credit memo




  • Diploma or Bachelor degree or equivalent
  • Minimum 3 years of relevant experience in in sales operations/admin role or related.
  • Team player
  • Excellent organisation skills and structured work approach
  • High flexibility, independent and highly efficient
  • Specific competencies:  IT savvy especially SAP, advanced knowledge of Microsoft Excel and experience in BI Tools a plus
  • Strong initiative and great independence in working
  • Creative in Problem solving &accountable for results
  • Demonstrate agility and maintain an energetic and positive attitude