CRM Intern - 8 months

Plan-les-Ouates, GE, CH

Trainee/Intern

Depuis 1874, Piaget cultive l'esprit du luxe grâce à une créativité incessante, une innovation sans limite, un souci d’excellence et un savoir-faire horloger et joaillier totalement intégré. Piaget excelle
dans tout ce qui est rare, précieux et exceptionnel.
Toujours faire mieux que nécessaire : telle est la devise du fondateur et le principe qui guide aujourd'hui encore l'activité de nos collaborateurs qui, chaque jour, à travers le monde, font grandir Piaget avec passion.

CRM Intern (8 months)

« Always do better than necessary » is not only our founder’s motto; it is also the mindset that drives us every day to do what has never been done before!

Have you ever thought about becoming a member of the Piaget Family?

If you are:

A strong communicator
A Client Centric and Retail-driven champion
A team player

Then you must be the right talent to join us as CRM Intern!

Part of the Global Retail Department at HQ you will be in charge of assisting the team on various projects related to client engagement and performance. You will have the opportunity to work with the different members of the team, with our markets and with some of the HQ departments.

You will make an impact by:

Assist with building campaigns: gather assets and storytelling elements from different departments, liaise with our creative agency to build campaign briefs
Coordinating ad-hoc projects with HQ departments and markets (retail, digital tools, gifting, best practices…)
Conducting ad hoc client data analysis to identify business insights and opportunities
Developing monthly reports to follow KPI’s
Updating activation calendars and project’s roadmap
Coordinating ad hoc projects related to customer journey, new client tools and services
Handling best practices: gather markets feedback, consolidate results, identify and share best practices
Developing and updating training materials (user guides, live training/demo, coaching session)
Participating in the testing of new capabilities
Helping with the organization of monthly meetings with markets
Developing and facilitating the communication with the CRM community

The exceptional skills we are looking for:

You are currently attending or have just finished a Business Master’s Degree or equivalent
You are a critical thinker who loves to evaluate information, make informed decisions, and develop innovative solutions
You have a minimum of two previous experiences in retail, either in a boutique or a head office
You have previous experience in creating engaging presentations
You have previous experiences in collaborating with cross-functional teams, communicating effectively with stakeholders, presenting results, and driving implementation
You have previous experience with KPI dashboards and reporting tools such as knowledge of SAP Analytics Cloud or Google Looker
Knowledge of Salesforce Service/Marketing cloud would be a plus
You have strong presentation skills and proven proficiency in MS PowerPoint
You are experienced with analyzing and visualizing large volumes of data in MS Excel
You have excellent verbal and written communication skills in English; any other language would be a plus
You are autonomous and have very strong attention to details
You are proactive, ambitious, and not afraid of growing with challenges

Still wondering why you should apply?

Your daily activities will be interesting, challenging and diverse
You will be able to see and feel the impact of your actions
You will be part of a unique event in a lifetime for our Maison
No day will be like another!

The Piaget sense of daring, shared joy and freedom, means that we will always strive to go further! If you want to become a part of it do not hesitate to apply!

Postuler »