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Reference Code:  8385

Sales Advisor - Temporary

Florence, FI, IT

Permanent
  
  

Panerai is a high-end status sports watch brand that operates in a niche segment, fully exploiting its values of belonging that allow Panerai owners to feel part of an exclusive club.
The fundamental values of Panerai are based on history and the sea world, authenticity, exclusivity and rarity, product identity, Italian design and Swiss technology.

Main Responsibilities

 

  • Welcome and handle customers’ requests, lead and manage all steps of the sale following Panerai Selling Ceremony 
  • Promote and sell products by identifying customers’ needs and suggest merchandise to meet their needs
  • Understand and comply with all policies and procedures established by the company 
  • Participate in maintaining excellent boutique appearance in accordance with exterior and interior boutique environment guidelines (grooming, visual merchandising…)
  • Assist with special projects as needed
  • Provide excellent client experience by maintaining the highest degree of product knowledge, professionalism and courtesy during and after the sale
  • Ensure customers’ requests are followed up and solved in due time (call back…)



    Knowledge and Professional skills

 

  • Relevant previous experience in the luxury retail industry, in a sales function, or in a service oriented environment
  • Strong sense of luxury service and aesthetics
  • Excellent communication and storytelling skills
  • Fluent in Italian, English and Chinese
  • Result and action oriented with strong selling skills
  • Team player with good interpersonal competences and empathy
  • Curious and self-motivated, with excellent customer service mindset
  • Strong attention to detail with ability to handle multiple tasks simultaneously